30 | Troubleshooting |
Restoring default settings
Caution: When you restore default settings, all the settings (except the password and parental rating) you have customized are reset.
To restore default settings:1Press MENU. The
2Press 
or 
to highlight Setup, then press 
. The Setup menu opens.
Parental Controls
3Press 
or 
to highlight Restore Default, then press ENTER. A confirmation box opens.
4Press 
or 
to select Yes, then press ENTER.
5 Press EXIT to close the menu.
Troubleshooting
Before calling for service, check the following information for possible solutions to problems you may experience. If none of these solutions work, turn off the TV, then turn it on again.
Caution: Do not try to repair the TV yourself. Refer all servicing to qualified repair personnel.
Video and audio
| Problem | Solution | ||
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No picture (screen is not lit) | • Make sure that the power cord is | ||
and no sound. | plugged in. | ||
| • Press POWER |
| on the TV or the |
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| remote control. | ||
| • Make sure that the correct video | ||
| input source is selected. For more | ||
| information, see “Selecting the | ||
| video input source” on page 14. | ||
| • Try another channel. The station | ||
| may be experiencing problems. | ||
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Dark, poor, or no picture | • Adjust the brightness. For more | ||
(screen is lit), but sound is | information, see “Adjusting the | ||
good. | TV picture” on page 16. | ||
| • Make sure that the correct picture | ||
| mode is selected. | ||
| • Make sure that the antenna or | ||
| cable TV is connected correctly | ||
| and securely. For more | ||
| information, see “Connecting an | ||
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No color, dark picture, or | • Adjust the color saturation. For | ||
color is not correct. | more information, see “Adjusting | ||
| the TV picture” on page 16. | ||
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Only snow (noise) appears | • Try another channel. The station | ||
on the screen. | may be experiencing problems. | ||
| • Make sure that the antenna or | ||
| cable TV is connected correctly | ||
| and securely. For more | ||
| information, see “Connecting an | ||
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Dotted lines or stripes | • Adjust the antenna. | ||
appear on the screen. | • Move the TV away from noise | ||
| sources such as cars, neon signs, | ||
| or hair dryers. | ||
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Double images. | • Use a highly directional outdoor | ||
| antenna or cable TV. | ||
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Good picture, but no | • Make sure that the sound is not | ||
sound. | muted. | ||
| • Make sure that the sound mode is | ||
| set to Stereo or Mono. For more | ||
| information, see “Selecting the | ||
| audio mode” on page 18. | ||
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Audio noise. | • Make sure that there is no | ||
| interference with infrared | ||
| equipment such as a cordless | ||
| telephone or headphones. Move | ||
| the infrared equipment away | ||
| from the TV to eliminate the | ||
| noise. | ||
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