Dynex DX-R27TV Troubleshooting, Legal notices, Regulatory statements, sound, color, drifts, screen, operate, picture, Digital, channel, language, No remote, operation

Troubleshooting 15

Troubleshooting

Use the following checklist for troubleshooting when you have problems with your television. Consult your local dealer or service outlet if problems persist. Be sure all connections are properly made when using with other units.

Problem	Solution
Television does not	•	Make sure the power cord is plugged in.
operate.	•	Try another AC outlet.
	• Power is off. Check fuse or circuit breaker.
	• Unplug television for an hour, then plug it back in.
Poor sound or no	•	Station or cable experiencing problems. Tune to
sound.	•	another station.
		Check sound adjustments (volume and mute).
	• Check for sources of possible interference.
Poor picture or no	•	Station or cable experiencing problems. Tune to
picture.		another station.
	• Make sure channels are set into memory.
	• Check antenna or cable connections. Adjust the
		antenna.
	• Check for sources of possible interference.
	•	Check picture control adjustments.
Poor reception on	•	Station or cable experiencing problems. Tune to
some channels.		another station.
	• Make sure channels are set into memory.
	• Station is weak. Adjust the antenna to receive the
		desired station.
	• Check for sources of possible interference.
Poor color or no	•	Station or cable experiencing problems. Tune to
color.		another station.
	• Make sure channels are set into memory.
	•	Check picture control adjustments.
	• Check antenna or cable connections. Adjust the
		antenna.
	• Check for sources of possible interference.
Picture wobbles or	•	Station or cable experiencing problems. Tune to
drifts.		another station.
	• Make sure channels are set into memory.
	•	Cable company is scrambling signal.
	•	Adjust antenna.
Digital	•	Check digital signal strength.
broadcasting
screen problem.
No CATV reception.	•	Check all cable connections.
	• Set TV/CABLE menu option to the CABLE mode.
	• Station or cable system problems. Try another
		station.
Horizontal or	•	Check antenna connections.
diagonal bars on	•	Adjust or re-direct antenna.
screen.	• Check for sources of possible interference.
No reception above	•	Make sure the TV/CABLE menu option is in the
channel 13.		appropriate mode.
	• If using an antenna, check the UHF antenna
		connections.
No remote	•	Batteries are weak, dead, or inserted incorrectly.
operation.	•	Remote is out of range. Move closer to television
		(within 15 feet).
	• Make sure the remote is aimed at the sensor.
	• Confirm there are no obstructions between the
		remote and the television.
	• Make sure the power cord is plugged in.
Television shuts off.	•	No broadcast on tuned station.
	• Sleep timer is set.
	•	Power interrupted.
Closed Caption is	•	Television station experiencing problems or
not activated.		program is not closed captioned. Try another
		channel.
	•	Check cable connection or VHF/UHF antenna.
		Reposition or rotate antenna.
	• Set closed caption decoder in the menu.
Display is not	•	Select correct language in the menu options.
shown in your
language.

Legal notices

Regulatory statements

Federal Communications Commission Radio Frequency Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.•Increase the separation between the equipment and receiver.

•Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio or television technician for help.

Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Canadian Notice

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Copyright

©2007 Dynex. DYNEX and the DYNEX logo are trademarks of Best Buy Enterprise Services, Inc. Other brands and product names are trademarks or registered trademarks of their respective holders. Specifications and features are subject to change without notice or obligation.

For service and support call (800) 305-2204.