Eaton Electrical I.B. 29C892B Symptom, Reference, Probable Cause, Possible Solution(s)

Page 24			I.B. 29C892B
Table 4.1 Troubleshooting Guide
Symptom	Probable Cause	Possible Solution(s)	Reference
“Low Battery – Replace Soon”		Replace with Lithium battery or use
displayed as on/off is	Dead Battery		Aux. supply #PRTAAPM, Table 2.2
		auxiliary power module
depressed
“Connection Failure” when	Custom phone cord not	Check connection to OPTIMizer or
	plugged into OPTIMizer or		Paragraphs 2-2.2 and 3-2
selecting “Find Address”		trip unit
	OPTIM trip unit
OPTIMizer powers down	Battery power is insufficient for	Change battery	Paragraph 2-2.1
repeatedly	proper operation
Warning displayed while	Short delay slope is not set to	Change short delay slope and long	Paragraph 3-6 and appropriate
	flat; long delay time not set to
changing long delay slope		delay time	trip curves Appendix A
	2-5 sec.
	“Save” not pressed before	Press save and then select
Setpoints not saved after	“Select”	simultaneously	Paragraph 3-6, Step 8
changing
	Password not entered first	Enter Password
“None” displayed when	Trip unit is a non-energy unit	Replace with energy version if function	I.B. 29C891
selecting THD		is needed
“None” displayed when	Trip unit is a non-energy unit	Replace with energy version if function	I.B. 29C891
selecting harmonic content		is needed
Breaker does not trip	Auxiliary power module not	Plug auxiliary power module into	Paragraph 3-8
during trip test	plugged into OPTIMizer	OPTIMizer
OPTIMizer does not respond	Incorrect key press	Let OPTIMizer time out for 30 seconds.	Paragraph 3-3
to pressing on/off		Unit will shut off or go to main menu
OPTIMizer turns off after	Energy saver powered unit off
several minutes (no		Use auxiliary power module	Paragraph 2-2.1
	automatically after 2 1/2 minutes
auxiliary power)
“Connection Failure” when	Invalid address entered under	Check trip unit address and re-enter	Paragraph 3-5.2
	“Select Address”	under “Select Address” main menu item
selecting menu item while
connected to INCOM network	Auxiliary power not used	Use auxiliary power module	Paragraph 2-2.2, Table 2.2
Ground pickup LED on trip	Current value selected is below	Depress trip unit reset pushbutton	Appropriate trip curves
unit does not flash when		then increase test current or decrease
	ground fault pickup setting		Appendix A
ground test initiated		ground pickup level
Long nor short Pickup LEDs	Current value selected is below	Depress trip unit reset pushbutton	Appropriate trip curves
on trip unit do not flash when		then increase test current or
	phase pickup setting		Appendix A
phase test initiated		decrease phase pickup level
Test will not initiate when test	Trip unit was not reset after	Press trip unit reset button	I.B. 29C891 paragraphs 2-5.1
current is entered and saved	previous test		and 2-6.1
OPTIMizer does not turn	On/off button was not	Depress on/off button for at least	Paragraph 2-3.2
on when pressing on/off	depressed	2 seconds

Effective 8/99