Troubleshooting
If the portable air conditioner is not working properly, it is usually due to a minor problem that the user can handle. Before calling customer service, refer to the following chart for troubleshooting:
| Problem |
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| Possible Causes |
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| Solutions |
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| The plug is not properly |
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| installed into a power outlet |
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| Plug the unit in properly. |
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| The air conditioner will |
| There is insufficient amperage |
| Check your fuses (refer to the | |||
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| in the power circuit to start |
| rating label on the back of the | ||||
| not function at all |
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| |||||
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| the unit. |
| unit for Amp draw) | ||||
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| The water reservoir is full. |
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| Drain the water reservoir. |
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| Press the reset button on the | |
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| The LCDI plug is tripped |
| plug | ||
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| Make sure the exhaust hose is |
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| The exhaust hose is kinked or |
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| straight and as short as |
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| corkscrewed |
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| possible |
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| The unit should be at least 20" | |
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| The unit is too close to a wall |
| away from walls and other | ||
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| or some other obstacle. |
| obstacles. Move the unit. | ||
| The air conditioner starts |
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| The unit will overheat if the |
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| air intake or exhaust ports are |
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| and then cuts out. |
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| obstructed. Remove the |
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| The unit is covered. |
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| obstruction. |
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| The "Timer off" function was |
| Press the power button to turn | ||
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| activated. |
| the unit back on. | ||
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| The room temperature is |
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| Use the unit within the |
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| outside the operational range |
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| operational range of 61° - |
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| of 61° - 97°F |
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| 97°F |
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| The air conditioner does |
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| Use the unit in a smaller | ||
| not seem to cool |
| Room is too large |
| room. | |||
| effectively. |
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| Close curtains or pull down |
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| There is direct sunlight into |
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| blinds; minimize the direct |
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| the room. |
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| sunlight into the room. |
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| Windows or doors are open. | Close the windows or doors. | |||
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| There are additional heat |
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| sources in the room, e.g., |
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| servers, computer equipment, |
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| Remove the additional heat |
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| etc. |
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| sources. |
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| The filter is dusty or |
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| |
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| otherwise blocked. |
| Clean the filter | ||
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