Troubleshooting

Use this chart to help you solvi daily operational problems. If there is anyproblem you cannot solve, conect your JVC service center.

PROBLEM

POSSIBLE CAUSE

 

 

 

 

 

 

SOLUTION

 

Power does not come on.

The power cord.

Insert the plug into the socket.

 

Power is not supplied to the powered

The power cord has been pulled out of the

Press the

 

 

button on the center unit to

 

 

 

 

sub-woofer

AC outlet.

switch power OFF, and then press it again to

 

The system cable is not connected.

switch power ON.

 

The remote control does not work.

It is too far from the center unit, or is not

Avoid any obstacles within approximately 5 m

 

facing the center unit.

of the detector on the remote control.

 

 

There is something obstructing the remote

 

 

 

 

 

 

 

 

 

 

 

sensor.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The battery is flat.

Replace the battery.

 

 

 

 

 

 

The battery has been inserted the wrong way

Insert the battery correctly.

 

 

round (+/–).

 

 

 

 

 

 

 

 

 

 

 

Sunlight is falling directly on the detector.

Shade the remote control from direct sunlight.

 

The entered manufacturers code number is

Enter the correct code number.

 

 

incorrect.

 

 

 

 

 

 

 

 

 

 

No sound.

The system cable is not connected.

Check the connection.

 

 

The speaker cord is not connected.

Check the connection.

 

 

There is a short in the speaker cord.

Reconnect the speaker cord and press

 

 

on

 

 

 

 

 

the center unit to restart the system.

 

 

 

 

 

The powered sub woofer power supply is off.

Insert the plug firmly into the socket and press

 

 

 

 

 

on the center unit to switch power off, and

 

 

 

 

 

 

 

then press it again to switch power on.

 

 

The audio cord is not connected properly.

Connect the cord properly.

 

 

 

 

 

 

An incorrect source has been selected.

Select the correct source.

 

 

Muteing is on.

Press MUTING to clear mute.

 

Sound is emitted from only one speaker.

The speaker cord is not connected correctly.

Connect the cord properly.

 

 

Left-right balance is incorrect.

Adjust balance.

 

No video.

The video cord is not connected properly.

Connect the cord properly.

 

 

 

 

 

 

TV input select is incorrect.

Select the correct input.

 

 

 

 

 

Cannot play a disc.

The unit and disc region numbers (local

Replace the disc.

 

 

numbers) are incompatible.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Video and audio are distorted.

The disc is dirty.

Clean the disc.

A video deck is connected between the

Connect the center unit and TV directly.

center unit and the TV.

 

The edge is missing on the video image.

Initial setup (monitor type) was incorrect.

Run through initial setup again correctly.

 

The TV has been set up incorrectly.

Set up the TV correctly.

 

 

 

Continuous static during FM broadcasts.

The received signal is too weak.

Connect an external FM antenna, or contact

 

 

your dealer.

 

 

 

 

The station is too far away.

Select another station.

 

 

 

 

The antenna is not connected correctly.

Check the connection.

Unit does not work correctly.

Lightning and electronic noise interferes

Switch power off, and remove and re-insert the

with operation of the microcomputer.

power plug in the socket.

 

 

Immediately after beginning to heat the

Switch power off and leave the unit a few

room, the unit was moved to a cold location

hours before switching power on again.

causing condensation to form inside.

 

The remote control mode selector is not set correctly.

Set the selector correctly either to “AUDIO/ TV/VCR” or to “CATV/DBS.”

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JVC TH-A104 manual Troubleshooting, Problem Possible Cause Solution