Network Camera User’s Manual
Camera from Internet Explorer
A13:
•May be due to the network cable. Try correcting your network cable and configuration. Test the network interface by connecting a local computer to the Network Camera via a crossover cable.
•Make sure the Internet connection and setting is ok.
•Make sure enter the IP address of Internet Explorer is correct. If Network Camera has a dynamic address, it may have changed since you last checked it.
•Network congestion may prevent the web page appearing quickly. Wait for a while. The IP address and Subnet Mask of the PC and Network Camera must be in the same class of the private IP address on the LAN.
•Make sure the http port used by the Network Camera, default=80, is forward to the Network Camera‘s private IP address.
•The port number assigned in your Network Camera might not be available via Internet. Check your ISP for available port.
•The proxy server may prevent you from connecting directly to Network Camera, set up not to use the proxy server.
•Confirm that Default Gateway address is correct.
•The router needs Port Forwarding feature. Refer to your router's manual for details.
•Packet Filtering of the router may prohibit access from an external network. Refer to your router's manual for details.
•Access Network Camera from the Internet with the global IP address of the router and port number of Network Camera.
•Some routers reject the global IP address to access Network Camera on the same
LAN. Access with the private IP address and correct port number of Network Camera.
•When you use DDNS, you need to set Default Gateway and DNS server address.
•If it‘s not working after above procedure, reset Network Camera to default setting and installed it again.
•Maybe the IP Address of the Network Camera is already being used by another device or computer.
•If the problem is not solved, the Network Camera might be faulty. Contact your dealer for further help.
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