Efficient Networks PCI 10/100 quick start

SpeedStream® 1020PCI 10/100 Ethernet Adapter

Quick-Start Guide

007-0120-001

For more information regarding SpeedStream®products visit: www.speedstream.com.

Efficient Networks, Inc.

A Siemens Company

4849 Alpha Road

Dallas, TX 75244

Efficient Networks, Inc. Siemens and the Siemens logo are registered trademarks of Siemens AG, Germany. All other brand names and trademarks are held by their

respective companies. Efficient Networks reserves the right to make changes to product specifications at any time without notice.

LED Functions

The following table describes the operation of the SpeedStream®1020 PCI

adapter’s status LED.

Check the following troubleshooting items before contacting Technical Support.

PCI Compatibility

Some computers are not self-configuring and require you to perform some or all of the following

functions. You may need to change the motherboard jumper settings and/or Setup program

configuration. Refer to your computer's manual for configuration procedures specific to your

computer components.

• Make sure your BIOS correctly supports the PCI Local Bus Specification v2.0 or later. Upgrade your

computer BIOS to the latest version.

• Verify that the PCI slot is an enabled bus-master slot and not a slave PCI slot. In some computers, the

PCI slot must be configured to enable bus mastering.

• If resources are not properly assigned between installed cards, you may be required to disable Plug-

and-Play in the BIOS Setup program. Refer to your computer manual for instructions.

• Some computers may require you to reserve interrupts and memory addresses for installed ISA cards

in order to prevent PCI cards from using the same settings.

• Make sure the PCI slot is configured to support INTA.

• Be sure that INTA for the slot is assigned to a free interrupt (IRQ) number.

• Check the PCI parameters in the BIOS setup program for the slot where the SpeedStream®PCI adapter

is installed. Be sure the slot is configured for level-triggered interrupts instead of edge-triggered

interrupts. An example of typical PCI parameters follows:

PCI Slot #: (slot number where the network card is installed)

Master: Enabled

Slave: Enabled

Latency Timer: 40 (range is 20 to 255)

Interrupt Type: Level-Triggered

Interrupt Number: (choose any number the BIOS setup provides that does not conflict with another installed card)

Note: The wording of these parameters varies with different computers, and not all parameters may be configurable.

Always consult your computer manual for information on changing motherboard jumper settings and BIOS

setup program parameters for use with PCI network cards. If you set a motherboard jumper and modify

the computer BIOS setup, make sure the jumper and BIOS settings match.

COLOR STATUS DESCRIPTION

Amber On Indicates a valid 10Base-TX link

Amber Flashing Indicates 10 Mbps network activity

Green On Indicates a valid 100Base-TX link

Green Flashing Indicates 100 Mbps network activity

Adapter Installation Problems

If your computer cannot find the SpeedStream®1020 PCI adapter, or if the network driver does

not install correctly, check the following:

• Make sure the adapter is securely seated in the PCI slot. Check for any hardware problems, such as

physical damage to the card’s edge connector.

• Try the card in another PCI bus-master slot. If this fails, test with another PCI adapter that is known to

operate correctly.

• Check for resource conflicts in the PCI configuration. (See ‘PCI Compatibility.’)

• Make sure your computer is using the latest BIOS available.

• If there are other network adapters in the computer, they may be causing a conflict.

Remove all other adapters from the computer and test the SpeedStream®PCI adapter separately.

• Check for a defective computer or PCI bus by trying the adapter in another computer that is known to

operate correctly.

Network Connection Problems

There may be a network connection problem if the LED on the card’s bracket does not light, or if

you cannot access any network resources from the computer. Check the following:

• Be sure you are using Category 5 cable for 100 Mbps connections and that the length of any cable

does not exceed 328 ft (100 meters).

• Inspect all network cables and connections. Make sure the network cable is securely attached to the

card’s connector.

• Make sure the correct network card driver is installed for your operating system. If necessary,

try reinstalling the driver.

• Make sure the computer and other network devices are receiving power. If you suspect a faulty power

outlet, plug another device into it to verify that it is working.

• If the network card’s speed or duplex mode has been configured manually, check that it matches that

of the attached network device port. It is recommended that you set the card to auto-negotiation when

installing the network driver.

• The port on the network device that the card is attached to may be defective. Try using another port

on the device.

• If you cannot access a Windows®or NetWare service on the network, check that you have enabled and

configured the service correctly. If you cannot connect to a particular server, be sure that you have

access rights and a valid ID and password.

• If you cannot access the Internet, be sure you have configured your system for TCP/IP.

Technical Support for North America is available 24 hours a day, 7 days a week, by phone, email or online:

Phone: 1-877-823-6722

Email: support@speedstream.com

Online: http://www.support.speedstream.com

Troubleshooting