9. TROUBLESHOOTING

This page presents problem that can be corrected by the user. If a problem persists even after applying the suggested remedies, contact an EIZO dealer.

 

Problems

 

Points to check with possible solutions

1. No picture is displayed on the

 

Check if the power is OFF.

 

screen.

 

Check brightness setting. Minimum settings

 

 

 

will cause screen to be blank.

 

 

 

Try pressing a key on the keyboard, or clicking

 

 

 

the mouse. (The monitor may be in a power

 

 

 

saving mode.)

2. The following messages appear on

 

Check if the cable of the keyboard or the mouse

 

screen after the power is on:

 

is securely connected.

 

(The operation automatically starts

 

Check if the cable of the keyboard or the mouse

 

 

is connected to the proper connector.

 

up after the message disappears.)

 

 

 

Turn off the power, and turn it on a few seconds

 

“WARNING

 

 

 

later.

 

No Keyboard Connected!!”

 

 

 

 

 

 

“WARNING

 

 

 

 

 

NOTE

 

 

No Mouse Connected!!”

 

 

 

When using neither a mouse nor a keyboard

 

 

 

 

intentionally, it is made to a setup on which an

 

 

error is not displayed (See P.37).

 

 

 

3. Input devices (such as a keyboard

 

Check if the cable of the keyboard or the mouse

 

or a mouse) do not work properly.

 

is securely connected.

 

 

 

 

4.

Afterimages appear on the screen.

 

Do you use the screen saver when displaying the

 

 

 

same image for extended periods of time?

 

 

 

Afterimages are particular to LCD monitors.

 

 

 

Avoid displaying the same image for extended

 

 

 

periods of time.

5. The screen has defective pixels

 

This is due to the characteristics of the panel

 

(e.g. slightly light or dark).

 

itself, and not the failure.

 

 

 

 

6.

Finger prints appear on the screen.

 

Leaving the white screen on may solve the

 

 

 

problem.

9. TROUBLESHOOTING 57