4 TROUBLESHOOTING

Troubleshooting

If a problem persists even after applying the suggested remedies, contact an EIZO dealer.

 

 

 

ProblemsPoints to check with possible solutions

 

1)

Indicator status: OFF

Check that the power cord is correctly connected.

 

2)

Indicator status: GREEN

Check brightness and contrast settings. Minimum

 

 

 

 

settings will cause screen to be blank.

 

3)

Indicator status: GREEN

Try pressing a key on the keyboard, or clicking the

 

 

 

(flashing)

mouse. (The monitor may be in a power saving mode.)

 

4)

Indicator status: YELLOW

Try pressing a key on the keyboard, or clicking the

 

 

 

 

mouse. (The monitor may be in a power saving mode.)

 

5)

Indicator status: YELLOW

Try pressing any keys on the front panel, or switch the

 

 

 

(flashing)

monitor off and then on. (The monitor may be in “Off

 

 

 

 

Timer Mode”.)

 

 

 

 

If the problem persists, switch off the monitor power for a

 

 

 

 

few minutes, then switch it back on and try again.

 

 

 

 

 

 

6) Following message appears.

Check that the PC is switched ON.

 

 

 

 

Check that the signal cable is properly connected to the

 

 

 

 

graphics board or PC.

 

 

 

 

Check that the graphics board is correctly inserted in

 

 

 

 

the PC.

 

 

 

 

 

 

7) Following message appears.

Use the graphics boards utility software to change the

 

 

(Example)

frequency setting. (Refer to the manual of the graphics

 

 

 

 

board.)

 

 

 

 

 

 

 

 

 

 

Whenever an error signal message appears, the signal frequency will be displayed in red.

Error messages shown above will remain on the screen for 30 seconds. An error message may not appear at all if the signal frequency is extremely high or extremely low.

8) The screen is partially dark.

The CRT is not warmed up. Allow 30 minutes for the

 

monitor to stabilize.

 

This problem may be caused by the earth’s magnetism.

 

Adjust the uniformity in the ScreenManager’s “Screen”

 

menu. See page 12.

 

 

26 4 TROUBLESHOOTING