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6. TROUBLESHOOTING

If a problem persists even after applying the suggested remedies, contact an EIZO dealer.

 

ξ

No picture problems : See No.1 ~ No.2

 

ξ

Imaging problems : See No.3 ~ No.9

 

ξ

Other problems : See No.10 ~ No.13

 

ξ

Touch Panel Problems: See No. 14 ~ No.17

 

 

 

 

 

 

Problems

Points to check with possible solutions

1.

No picture

† Check that the power cord is correctly

 

ξ Indicator status: Off

connected. If the problem persists, turn off the

 

monitor power for a few minutes, then turn it

 

 

 

 

 

 

back on and try again.

 

ξ Indicator status: Blue

† Check the “Brightness” setting.

 

 

 

† Switch the signal input by pressing the Input

 

 

 

Signal Selection Button on the front control

 

ξ Indicator status: Yellow

panel.

 

† Try pressing a key on the keyboard, or clicking

 

 

 

 

ξ Indicator status: Flashing Yellow

the mouse. (p.26)

 

† Try pressing the power of the computer.

 

(twice for each)

 

 

2.

Following messages appear. (Error

These message appear when the signal is not

 

messages shown below will remain

inputted correctly, even if the monitor functions

 

on the screen for 40 seconds.)

properly.

 

 

 

† When the image is displayed correctly after a

 

 

 

short time, there is no problem with the

 

 

 

monitor. (Some PCs do not output the signal

 

 

 

soon after powering on.)

 

 

 

† Check that the PC is turned ON.

 

 

 

† Check that the signal cable is properly

 

 

 

connected to the PC or graphics board.

 

 

 

† Switch the signal input by pressing the Input

 

 

 

Signal Selection Button on the front control

 

 

 

panel.

 

ξ Whenever an error signal message

† Use the graphics board’s utility software to

 

appears, the signal frequency will be

change the frequency setting. (Refer to the

 

displayed in red.

manual of the graphics board.)

 

 

 

 

 

 

 

 

6. TROUBLESHOOTING 29