Elation Professional DMX-512 specifications Customer Support, Year Limited Warranty

Models: DMX-512

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2-YEAR LIMITED WARRANTY

A.Elation Professional® hereby warrants, to the original purchaser, Elation Professional® products to be free of manufacturing defects in material and workmanship for a period of 2 Years (730 days) from the date of purchase. This warranty shall be valid only if the product is purchased within the United States of America, including possessions and territories. It is the owner’s responsibility to establish the date and place of purchase by acceptable evidence, at the time service is sought.

B.For warranty service, send the product only to the Elation Professional® factory. All shipping charges must be pre-paid. If the requested repairs or service (including parts replacement) are within the terms of this warranty, Elation Professional® will pay return ship- ping charges only to a designated point within the United States. If the entire instrument is sent, it must be shipped in its original package. No accessories should be shipped with the product. If any accessories are shipped with the product, Elation Professional® shall have no liability whatsoever for loss of or damage to any such accessories, nor for the safe return thereof.

C.This warranty is void if the serial number has been altered or removed; if the product is modified in any manner which Elation Professional® concludes, after inspection, affects the reliability of the product; if the product has been repaired or serviced by anyone other than the Elation Professional® factory unless prior written authorization was issued to purchaser by Elation Professional®; if the product is damaged because not properly maintained as set forth in the User Manual.

D.This is not a service contract, and this warranty does not include maintenance, cleaning or periodic check-up. During the period specified above, Elation Professional® will replace defective parts at its expense, and will absorb all expenses for warranty service and repair labor by reason of defects in material or workmanship. The sole responsibility of Elation Professional® under this warranty shall be limited to the repair of the product, or replace- ment thereof, including parts, at the sole discretion of Elation Professional®. All products covered by this warranty were manufactured after January 1, 1990, and bear identifying marks to that effect.

E.Elation Professional® reserves the right to make changes in design and/or improve- ments upon its products without any obligation to include these changes in any products theretofore manufactured.

F.No warranty, whether expressed or implied, is given or made with respect to any acces- sory supplied with products described above. Except to the extent prohibited by applicable law, all implied warranties made by Elation Professional® in connection with this product, including warranties of merchantability or fitness, are limited in duration to the warranty period set forth above. And no warranties, whether expressed or implied, including warran- ties of merchantability or fitness, shall apply to this product after said period has expired. The consumer’s and or Dealer’s sole remedy shall be such repair or replacement as is expressly provided above; and under no circumstances shall Elation Professional® be liable for any loss or damage, direct or consequential, arising out of the use of, or inability to use, this product.

G.This warranty is the only written warranty applicable to Elation Professional® Products and supersedes all prior warranties and written descriptions of warranty terms and condi- tions heretofore published.

Elation Professional® - DMX OPERATOR User Manual page 21

CUSTOMER SUPPORT

Elation Professional® provides a customer support line, to provide set up help and to answer any question should you encounter problems during your set up or initial operation. You may also visit us on the web at www. americandj.com for any comments or suggestions. Service Hours are Monday through Friday 9:00 A.M. to 5:00 P.M., Pacific Standard Time.

Voice:

(323) 582-3322

Fax:

(323) 582-2610

E-mail: support@elationlighting.com

Warning! To prevent or reduce the risk of electrical shock or fire, do not expose this unit to rain or moisture.

Caution! There are no user serviceable parts inside this unit. Do not attempt any repairs yourself, doing so will void your manufactures warranty. In the unlikely event your unit may require service please contact Elation.

Specifications are subject to change without notice!

©Elation Professional® Elation Professional® World Headquarters 4295 Charter Street Los Angeles, CA 90058 USA Tel: 323-582-2650 Fax: 323-582-2610

Web: www.elationlighting.com E-mail: info@elationlighting.com

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Elation Professional DMX-512 specifications Customer Support, Year Limited Warranty