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38Solutions to Common Problems
Temperatures Are Too Warm
| Concern | Potential Cause | Common Solution |
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| Freezer/Refrigerator | • Doors are opened too frequently or too long. | • Warm air enters the refrigerator whenever the door is |
| temperature is too warm. |
| opened. Open the door less often. |
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| • Door is slightly open. | • See Problem section, Opening/Closing of Doors/Drawers. |
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| Freezer temperature is | • Freezer control is set too warm. | • Set freezer control to a colder setting. Allow 24 hours |
| too warm. Refrigerator |
| for temperature to stabilize. |
| temperature is satisfactory. |
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| Refrigerator temperature | • Refrigerator control is set too warm. | • Set refrigerator control to a colder setting. Allow 24 |
| is too warm. Freezer |
| hours for temperature to stabilize. |
| temperature is satisfactory. |
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| Temperature in the Cool | • Temperature control is set too warm. | • Adjust temperature control to a colder setting. |
| Zone Drawer or Perfect |
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| TempTM Drawer is too |
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| warm (select models). |
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| Water Dispenser |
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| Concern | Potential Cause | Common Solution |
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| Dispenser will not | • Water supply is not connected. | • Connect water supply (see Connecting The Water |
| dispense water. |
| Supply section). |
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| • Household water line valve is not open. | • Open household water line valve. See Problem section |
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| Ice Maker Is Not Making Ice. |
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| • Ice & water filter cartridge is clogged. | • Replace filter cartridge being sure to remove protective caps. |
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| Water has an odd taste | • Water has been in the tank for a period of | • Draw and discard |
| and/or odor. | time. | supply and completely rinse out the tank. |
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| • Unit not properly connected to cold water line. | • Connect unit to cold water line that supplies water to the |
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| kitchen faucet. |
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| • Tubing used in the household water supply and | • For best results, use copper tubing for water |
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| installation may affect water taste and odor. | connections. |
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| • Water has a high mineral content. | • Contact water treatment plant for help in checking water |
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| supply source. |
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| Water pressure is | • | • Have someone turn up the |
| extremely low. | systems only). | on the water pump system (well systems only). |
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| • Reverse osmosis system is in regenerative | • It is normal for a reverse osmosis system to be below |
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| phase. | 20 psi during the regenerative phase. |
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| Water/Moisture/Frost Inside Refrigerator |
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| Concern | Potential Cause | Common Solution |
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| Moisture collects on | • Weather is hot and humid. | • The rate of frost buildup and internal sweating increases. |
| inside of refrigerator | • Door is slightly open. | • See Problem section, Opening/Closing of Doors/Drawers. |
| walls. | • Door is opened too often or too long. | • Open door less often to allow internal temperature to stabilize. |
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| • Open containers. | • Keep containers covered. |
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| Water collects on bottom | • Vegetables contain and give off moisture. | • Moisture on the bottom side of the cover is not unusual. |
| side of drawer cover. |
| • Move humidity control (select models) to lower setting. |
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| Moisture collects in | • Washed vegetables and fruit drain while in the | • Dry items before putting them in the drawer. Water |
| bottom of drawer. | drawer. | collecting in bottom of drawer is normal. |
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| • Fruits and vegetables are kept past their | • Routinely clean out old fruits and vegetables especially |
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| prime. | if they begin to break down. |
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| Moisture collects on | • Weather is humid. | • This is normal in humid weather. When humidity is |
| outside of refrigerator or |
| lower, the moisture should disappear. |
| between doors. | • Door is slightly open, causing cold air from | • See Problem section, Opening/Closing of Doors/ |
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| inside refrigerator to meet warm air from | Drawers. |
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| outside. |
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