Problem

Possible cause

Remedy

 

The door is locked.

Wait until the DOOR indica-

 

tor goes out and the END in-

 

 

dicator illuminates.

The door cannot be

 

The programme will continue

 

when the power cut has end-

opened when the wash-

There has been a power cut.

ed.

ing machine is switched

(All the indicators have gone

To remove the washing:

on.

out.)

If water can be seen in the

 

 

The door remains locked for

 

appliance, first empty the

 

approx. 2 minutes.

 

water before opening the

 

 

 

 

door (see section “Carrying

 

 

out an emergency drain”).

The washing is badly

Perhaps too many items

Observe the maximum load

creased.

were loaded.

volume.

 

 

 

If the wash result is not satisfactory

The washing is grey and there are limescale deposits in the drum

•Too little detergent was used.

•An incorrect detergent was used.

•Individual stains were not pre-treated.

•The programme or temperature was not set properly.

There are grey stains on the washing

•Items that were soiled with ointments, fats or oils were washed using too little detergent.

•The wash temperature used was too low.

•A common cause is that conditioner – in particular the type in con- centrated form - has come in contact with the washing. Wash out such marks as soon as possible and exercise care when using the said conditioner.

Foam can still be seen following the final rinse

•Modern detergents can cause foam to be created even during the fi- nal rinse. In spite of this, the washing has been sufficiently rinsed.

There are white residues on the washing

•What can be seen here are insoluble substances which modern deter- gents contain.

They are not the result of insufficient rinsing.

Shake or brush the washing. If possible turn the washing inside out before washing. Check your selection of detergent and perhaps use liquid detergent instead.

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