23
Troubleshooting
Check these points to help save you time and money.
*Brand names are trademarks of the respective manufacturer. Cont.
Problem Solution
Dishwasher will not fill • Press the START/Cancel pad to start the dishwasher.
• Be sure door is latched securely.
• Be sure the water is turned on.
• Check that the pad is properly selected for a cycle.
• Check your home’s circuit breaker or fuse box.
• Check inlet hose for a kink.
• Check water valve inlet for sediment and clean if necessary.
Dishwasher will not drain/water
in tub bottom
• If hooked up to a food waste disposer, be sure the knock-out is
removed from the disposer inlet.
• Check for food obstruction in the drain or disposer.
• Check drain hose for a kink.
• Check your home’s circuit breaker or fuse box.
• Check that the cycle is completed.
Dishwasher adds water at
end of cycle
• This is normal. The sensor in the pump must stay submerged so a
short fill of water is added after the cycle’s last drain.
Detergent cup is not empty • Check that the cycle is completed.
• Be sure dispenser is not blocked.
• Use fresh detergent stored in a cool, dry place.
Dishwasher seems noisy • A water valve hiss during fill is normal.
• Water circulation sounds are normal.
• A thumping sound may be a wash arm bumping an item that is
extending beyond the racks. Readjust load to avoid obstructing wash
arm.
• Chopping or grinding sounds may be heard as the internal food
disposer chops hard items like fruit seeds, nuts, etc.
• Humming during the drain is normal.
• A snap noise is the detergent cup lid hitting the door liner when the
dishwasher door is opened at the end of the cycle. This is normal.
• Proper installation affects the noise level.
Cycle takes too long • Sanitize has been selected and the cycle is extended to heat water.
• Check to see that the incoming water temperature is 120° F (49° C)
Dishwasher has an odor • Run dishes being held in the dishwasher through a Rinse cycle.
• Many dishwashers have a “new” smell when first installed. This will
dissipate with use.
• Dishwasher may not be draining properly. (See Dishwasher Will Not
Drain section.)
• For a strong odor, place baking soda in both sides of the detergent
cup. Select China cycle and allow the water to circulate for about 10
minutes. Interrupt the cycle by unlatching the door and let it stand
overnight. Restart the dishwasher by latching the door and allow it to
complete the cycle. Another alternative is to use a dishwasher cleaning
product such as Jet-Dry Dishwasher Cleaner*.