Something Not Working

If the appliance is not working correctly, please carry out the following checks, before contacting your local Service Force Centre.

IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

 

SYMPTOM

SOLUTION

 

 

ν There is no spark when lighting the gas

υ Check that the unit is plugged in and the electrical

 

 

 

supply is switched on

 

 

 

υ Check that the RCCB has not tripped (if fitted)

 

 

 

υ Check the mains fuse has not blown

 

 

 

υ Check the burner cap and crown have been

 

 

 

replaced correctly, e.g. after cleaning.

 

 

 

 

 

 

ν The gas ring burns unevenly

υ Check the main jet is not blocked and the burner

 

 

 

 

 

 

crown is clear of food particles.

 

 

 

υ Check the burner cap and crown have been

 

 

 

replaced correctly, e.g. after cleaning.

 

 

 

 

 

 

ν The oven does not come on

υ Check a cooking function / temperature have been

 

 

 

selected.

 

 

 

υ Check the socket switch or the switch from the

 

 

 

mains supply to the oven is ON.

 

 

 

 

 

 

ν The oven light does not come on

υ Check the light bulb, and replace it if necessary

 

 

(see "Oven lamp replacement")

 

 

 

 

 

 

 

 

 

ν It takes too long to finish the dishes, or they are

υ The temperature may need adjusting

 

 

cooked too fast.

 

 

 

 

 

 

 

ν Steam and condensation settle on the food and the

υ Refer to the contents of this booklet, especially to

 

 

oven cavity.

the chapter “Using the Oven”.

 

 

 

υ Leave dishes inside the oven no longer than 15-20

 

 

 

minutes after the cooking is completed.

 

 

 

 

 

If after these checks, the appliance still does not work,

 

 

contact your local Service Force Centre.

 

 

When you contact the Service Centre, they will need the

 

 

following information:

 

 

1. Your name, address and post code.

 

 

2. Your telephone number

 

 

3. Clear and concise details of the fault

 

 

4. The model and the serial number (see rating label)

 

 

5. Date of purchase

 

 

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Electrolux CSIG 509 manual Something Not Working, Symptom Solution