Something Not Working?

If the hob is not working correctly, please carry out the following checks before contacting your local Service Force Centre.

IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

SYMPTOM

SOLUTION

ν There is no spark when lighting the gas

υ Check that the unit is plugged in and the electrical

 

supply is switched on

 

υ Check that the RCCB has not tripped (if fitted)

 

υ Check the mains fuse has not blown

 

υ Check the burner cap and crown have been

 

replaced correctly, e.g. after cleaning.

 

 

ν The gas ring burns unevenly

υ Check the main jet is not blocked and the burner

 

crown is clear of food particles.

 

υ Check the burner cap and crown have been

 

replaced correctly, e.g. after cleaning.

 

 

If after all these checks, your hob still does not operate correctly, contact your local Service Force Centre.

Please note that it will be necessary to provide proof of purchase for any in-guarantee service calls.

In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

Service and Spare Parts

In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Electrolux Service Force Centre by telephoning:

0870 5 929929

Your telephone call will be automatically routed to the Service Force Centre covering your post code area.

For the address of your local Service Force Centre and further information about Service Force, please visit the website at www.serviceforce.co.uk

Before calling out an engineer, please ensure you have read the details under the heading “Something Not Working.”

When you contact the Service Force Centre you will need to give the following details:

1.Your name, address and post code

2.Your telephone number

3.Clear and concise details of the fault

4.The model and serial number of the appliance (found on the rating plate)

5. The purchase date

5

 

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Electrolux EHG 673, EHG 691 manual Something Not Working?, Service and Spare Parts, Symptom Solution
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EHG 673, EHG 691 specifications

Electrolux, a leading global appliance manufacturer, has made a notable impact in the world of kitchen products with its innovative cooktops, particularly the EHG 691 and EHG 673 models. Both of these units exemplify Electrolux's commitment to quality, efficiency, and modern design.

The Electrolux EHG 691 is a powerful gas cooktop that features five burners, including a high-power wok burner, allowing for versatile cooking options. The burner configuration is designed to accommodate various pot sizes, making it suitable for everything from simmering sauces to stir-frying. One of its standout features is the Flame Safety Device, which automatically cuts off the gas supply if the flame goes out, providing peace of mind for safety-conscious cooks.

On the other hand, the EHG 673 model also offers a robust gas cooking experience but is slightly more compact with four burners. This model is perfect for smaller kitchens or those who may not require as much cooking power. It includes an innovative pan support system designed to provide stability and support for pots and pans, enhancing the overall cooking experience.

Both models come with sleek stainless steel finishes that not only add a touch of elegance to any kitchen but are also easy to clean and maintain. The simple-to-use control knobs are situated at the front, ensuring easy access and safety while cooking.

Electrolux has incorporated several advanced technologies into its cooktops. The gas flow is carefully engineered for optimal combustion efficiency, leading to faster cooking times and better energy use. Additionally, the removable burner caps make cleaning hassle-free, a significant consideration for those who love cooking but dread the cleanup after.

In terms of characteristics, both models are built to last, featuring durable materials that can withstand everyday wear and tear. The EHG 691 and EHG 673 are suitable for both home cooks and professional chefs looking to enhance their culinary prowess.

In summary, the Electrolux EHG 691 and EHG 673 are exceptional gas cooktops that exemplify the brand's focus on quality, functionality, and design. With their advanced features and technologies, they cater to a wide range of cooking needs, ensuring a delightful cooking experience in every kitchen.
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