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What to do if …Rectifying faults
It is possible that faults have been caused by a
minor error which you can rectify yourself with
the help of the following instructions. Do not
attempt any further repairs if the following
instructions do not help in each specific case.
If the ceramic glass cooking area has a glass
fracture, please notify to the customer service
the three-digit number, which is printed on the
glass plate.
What to do if …
… the cooking zones do not work?
Check whether
• the mains fuse (fuse box) is intact. If the fuses
trip repeatedly, call an approved electrician.
• the appliance has been switched on properly.
• the control lamps in the control panel light up.
• the corresponding cooking zone is switched
on,
• the cooking zones are set to the required
heat setting,
• the cooking zones have been switched off by
the safety switch (refer to Chapter on
“Safety”)
… the cooking zones cannot be switched
on?
Check whether
• the control panel is locked.
• more than 10 seconds have elapsed between
operating the ON/OFF button and switching
of the required cooking zone (refer to the
Chapter “Switching on the appliance”).
• the sensor fields are partially covered with a
damp cloth or with liquid.
… the display suddenly fails except for
for residual heat?
Check whether
• the ON/OFF button has been activated
accidentally.
• the sensor fields are partially covered with a
damp cloth, liquid or similar.
• the safety switch has been activated.
… after switching off the cooking zones,
for residual heat does not appear in
the display?
Check whether
• the cooking zone was only used for a short
period and is therefore not hot enough.
If the cooking zone is hot, please contact the
Service Force.
… a cooking zone cannot be switched
off?
Check whether
• the control panel is covered partially by a
damp cloth or a liquid.
• the control panel is locked.
… a cooking zone cannot be switched
on?
Check whether
• the child safety feature is switched on.
• the control panel is locked.
Warning! Repairs to the appliance
shall only be carried out by approved
service engineers. Improper repairs
can result in considerable danger for
the user.
Contact your specialist dealer or
Service Force if repairs are required.