SOMETHING NOT WORKING
Please carry out the following checks on your appliance before calling a Service Engineer. It may be that the problem is a simple one which you can solve yourself without the expense of a service call.
If our Service Engineer finds that the problem is listed below you will be charged for the call whether or not the appliance is under guarantee.
PROBLEM
The grill, oven and timer do not work.
The Grill works but the Oven does not
The Grill sparks in use
The Grill does not work
The timer does not work.
The oven or grill burner flame is unstable / noisy
The oven is not cooking evenly.
POSSIBLE SOLUTION
Check that the appliance is switched on at the wall.
Check that there has not been a power failure. If the electricity supply has been interrupted or you have switched the oven off at the wall, the grill may have cut out before the cooling fan has cooled the appliance down. Switch the appliance on at the wall until the cooling fan has cooled it down.
Check that there is not a problem with your gas supply. You can do this by making sure that other gas appliances such as your central heating or gas fire are working.
Check that the timer is set for manual operation. See page 10.
Ensure that the grill door is open when grilling. If the grill door is closed whilst the burner is lit it will automatically
Always light the burner before placing the grill pan and food under the grill.
Ensure the cooling fan is running when the grill is on. If the cooling fan fails, the grill will not work.
Contact your nearest local Service Force Centre.
Check that the instructions for the operation of the timer are being closely followed.
Check that the burner flames stabilise after a few minutes. The appliance may need to adjust to room temperature
Check that the appliance is correctly installed and is level.
Check that the recommended Gas mark settings and shelf positions are being used.
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