columns and margins electrolux 31
Malfunction | Possible cause | Solution |
The machine does not empty and/or does not spin:
The door will not open:
No water is visible in the drum
●The drain hose is squashed or kinked.E20
●The drain pump is clogged.
E20
●The option 
or 
has been selected.
●The option 
has been selected.
●The laundry is not evenly distributed in the drum.
●The programme is still running.
●The door lock has not been released.
●There is water in the drum.
●Machines based on modern technology operate very economically using very little water without affecting performance.
●Check the drain hose connection.
●Clean the drain pump.
●Select the programme 
or
.
●Select the programme 
●Redistribute the laundry.
●Wait the end of washing cycle.
●Wait for the Door icon 
desappearing.
●Select drain or spin programme to empty out the water.
There is water on the floor: ● Too much detergent or | ● Reduce the detergent |
unsuitable detergent | quantity or use another one. |
(creates too much foam) |
|
has been used. |
|
●Check whether there are any leaks from one of the inlet hose fittings. It is not always easy to see this as the water runs down the hose; check to see if it is damp.
●Check the water inlet hose connection.
●The drain hose is damaged. ● Change it with a new one.
● The cap on the emergency | ● Put the cap back on the |
emptying hose has not | emergency emptying and |
been replaced after | place the latter back in its |
cleaning the pump. | seat. |
