Troubleshooting
30
If the washing results are not satisfactory
If the washing turns greyish and limescale deposits are present in
the drum
Insufficient washing powder has been added.
Incorrect washing powder was used.
Stains were not pretreated.
Program or temperature was not set correctly.
When using modular washing powders the individual components
were not used in the correct ratio.
If there are still grey stains on the washing
Washing soiled with ointments, grease or oils was washed with
insufficient washing powder.
The temperature selected for the wash was too low.
A frequent cause is that fabric softener especially a concentrated one
has come into contact with the washing. Wash out these types of
stains as fast as possible and use the fabric softener carefully.
If after the final rinse foam is still visible
Modern washing powders can still cause foam in the final rinse cycle.
The washing is nevertheless sufficiently rinsed.
If there are white residues on the washing
These are insoluble contents of modern washing powders. They are
not the result of an insufficient rinse.
Shake out the washing or brush it off. Turn the washing inside out
before washing it. Review your choice of powder, possibly use liquid
detergents.
Washing powder
residues are left in the
washing powder
compartment.
The water tap is not fully
open. Open the water tap fully.
The inlet hose filter is
blocked. Clean the filter.
The inlet valve filter is
blocked.
Disconnect the inlet hose
from the machine and
clean filter.
Fault Possible cause Remedy