Troubleshooting
29
Water is leaking out
from under the
washing machine.
The inlet hose connection is
not tight.
Tighten the inlet hose
connection.
The inlet hose has a leak. Check the inlet hose and if
necessary replace it.
The drain pump cover is not
tight.
Tighten cover by turning
clockwise.
Washing is caught in the
door.
Abort the program, remove
the washing caught in the
door, start a new program.
Fabric softener is not
added, compartment
Àfor fabric
softener is filled with
water.
Suction cap in the fabric
softener compartment is not
correctly fitted or is blocked.
Clean the detergent
compartment, fit the suction
cap on firmly.
Appliance does not
spin, water in the
drum.
RINSE HOLD selected. Deselect RINSE HOLD.
SOAKING program is
terminated.
Pump out water and set the
main wash cycle as desired.
Washing has not been
spun sufficiently, there
is water left in the
drum.
There is a kink in the outlet
hose. Eliminate the kink.
Maximum pumping height
(drain height 1m from the
position of the machine) is
exceeded.
Please contact AEG Service
Force Centre, it has a retro-
kit available for pump
heights above 1m.
Drain pump is blocked.
Switch off the machine and
pull the plug out of the
socket, clean the drain pump.
The water drainage system is
blocked. Clean the blockage.
Door cannot be
opened.
The door is locked due to
safety reasons
After programm termination
wait for 2-3 minutes.
The rinse water is
cloudy.
Probably caused by a
washing powder with a high
silicate content.
This does not affect the
rinse results. If necessary use
liquid detergent.
Fault Possible cause Remedy