Chapter 11 Troubleshooting

11.3 Troubleshooting Questionnaire

When problems have been met during operation of the MASTER-K120S series, please write down this Questionnaires and contact the service center via telephone or facsimile.

yFor errors relating to special or communication modules, use the questionnaire included in the User’s manual of the unit.

1. Telephone & FAX No

 

Tell)

FAX)

2.Using equipment model:

3.Details of using equipment

CPU model: .(

)

OS version No.(

)

Serial No.(

)

KGLWIN version No. used to compile programs: (

)

 

 

4.General description of the device or system used as the control object:

 

 

5.

The kind of the base unit:

 

 

 

 

Operation by the mode setting switch (

 

),

 

 

Operation by the KGLWIN or communications (

),

 

 

External memory module operation

(

),

 

6. Is the ERR. LED of the CPU module turned ON? Yes(

), No(

)

7. KGLWIN error message:

 

 

 

8.

Used initialization program: initialization program (

)

 

9.History of corrective actions for the error message in the article 7:

10.Other tried corrective actions:

11.Characteristics of the error

y Repetitive(

): Periodic(

), Related to a particular sequence(

), Related to environment(

)

ySometimes( ): General error interval:

12.Detailed Description of error contents:

13.Configuration diagram for the applied system:

11-8

Page 287
Image 287
LG Electronics 120S user manual Troubleshooting Questionnaire