Troubleshooting

CAUTION: Turn off the switch and unplug the electrical cord before servicing.

PROBLEM

CAUSE

SOLUTION

Motor will not start.

Electric Plug

Push plug securely into outlet.

 

 

Try another outlet.

 

 

Check circuit breaker.

 

 

 

Motor suddenly stops.

Thermal Cut Off

See below.

Does not clean the carpet

Filters

Clean or replace the lters. Hint: If picking up ne

or oor.

 

dust, the lters may not look dirty but a ne substance

 

 

tends to reduce suction when it blocks the air ow

 

Dustbag

through the lter(s). Page 6.

 

Replace the dustbag with a new dustbag. Page 6.

 

 

Be sure the dustbag is properly seated into the cleaner

 

Hose

body. Page 6.

 

Be sure hose adapter is secure on back of cleaner.

 

 

Page 8.

 

 

Remove any blockages from the hose that restrict the

 

 

air ow. Page 8.

 

 

Check to see that the end of the hose is rmly pressed

 

 

into the hose retainer in the back of the vacuum.

 

Belt

Check base hose and long hose. Page 8.

 

Replace a broken, cut, loose or out of shape belt.

 

Brushroll

Clean hair and thread from bristles and end cap area.

 

 

Replace brushroll if bristles are worn.

No suction at the end of hose.

Hose Adapter

Be sure hose adapter is secure. Page 8.

 

Filters

Clean or replace the lters. Hint: If picking up ne

 

 

dust, the lters may not look dirty, but a ne substance

 

 

tends to reduce suction when it blocks the air ow

 

Hose

through the lters.

 

Remove any clogs from the hose that restrict the

 

Dustbag

air ow. Check base hose and long hose. Page 8.

 

Change dustbag.

 

 

 

Noise from the brushroll

Brushroll

Remove hood and clean debris or items from the

area.

Belt

brushroll area.

 

Replace a broken, cut, loose or out of shape belt.

 

 

Page 7.

 

 

 

Cleaner is hard to push.

Floor Type Selector

Put handle in operating position. Tilt the cleaner

 

 

back to raise the front wheels off oor. Then turn the

 

Belt

knob to a higher setting.

 

Replace a broken, cut, loose or out of shape belt.

 

 

Page 7.

 

 

 

Cleaner height knob

Floor Type Selector

Hint: Put handle in operating position. Tilt the

hard to turn.

 

cleaner back to raise the front wheels off oor.

 

 

Then turn the knob.

 

 

 

Missing parts

 

Know the model number and serial number when you

Questions?

 

call Electrolux Helpline on 08445 614614. Calls to this

 

 

number will be charged at 5p per minute at all times

 

 

from a BT Landline.

 

 

 

Thermal Cut Off

This vacuum cleaner has a special thermostat that protects the cleaner in case of motor overheating. If the cleaner suddenly shuts off, push the on/off switch off (0) and unplug the cleaner. Check the cleaner for a possible source of overheating such as a full dustbag, a blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before at- tempting to use the cleaner. After the 30 minute period, plug the cleaner back in and push the on/off switch on (l). If the cleaner still does not run, please call Electrolux Helpline on 08445 614614. Calls to this number will be charged at 5p per minute at all times from a BT Landline.

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Electrolux Z2250 series manual Troubleshooting, Thermal Cut Off