Troubleshooting
CAUTION: Turn off the switch and unplug the electrical cord before servicing.
PROBLEM | CAUSE | SOLUTION |
Motor will not start. | � Electric Plug | Push plug securely into outlet. |
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| Try another outlet. |
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| Check circuit breaker. |
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Motor suddenly stops. | � Thermal Cut Off | See below. |
Does not clean the carpet | � Filters | Clean or replace the �lters. Hint: If picking up �ne |
or �oor. |
| dust, the �lters may not look dirty but a �ne substance |
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| tends to reduce suction when it blocks the air �ow |
| � Dustbag | through the �lter(s). Page 6. |
| Replace the dustbag with a new dustbag. Page 6. | |
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| Be sure the dustbag is properly seated into the cleaner |
| � Hose | body. Page 6. |
| Be sure hose adapter is secure on back of cleaner. | |
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| Page 8. |
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| Remove any blockages from the hose that restrict the |
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| air �ow. Page 8. |
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| Check to see that the end of the hose is �rmly pressed |
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| into the hose retainer in the back of the vacuum. |
| �Belt | Check base hose and long hose. Page 8. |
| Replace a broken, cut, loose or out of shape belt. | |
| �Brushroll | Clean hair and thread from bristles and end cap area. |
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| Replace brushroll if bristles are worn. |
No suction at the end of hose. | � Hose Adapter | Be sure hose adapter is secure. Page 8. |
| � Filters | Clean or replace the �lters. Hint: If picking up �ne |
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| dust, the �lters may not look dirty, but a �ne substance |
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| tends to reduce suction when it blocks the air �ow |
| �Hose | through the �lters. |
| Remove any clogs from the hose that restrict the | |
| � Dustbag | air �ow. Check base hose and long hose. Page 8. |
| Change dustbag. | |
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Noise from the brushroll | � Brushroll | Remove hood and clean debris or items from the |
area. | � Belt | brushroll area. |
| Replace a broken, cut, loose or out of shape belt. | |
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| Page 7. |
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Cleaner is hard to push. | �Floor Type Selector | Put handle in operating position. Tilt the cleaner |
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| back to raise the front wheels off �oor. Then turn the |
| � Belt | knob to a higher setting. |
| Replace a broken, cut, loose or out of shape belt. | |
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| Page 7. |
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Cleaner height knob | � Floor Type Selector | Hint: Put handle in operating position. Tilt the |
hard to turn. |
| cleaner back to raise the front wheels off �oor. |
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| Then turn the knob. |
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Missing parts |
| Know the model number and serial number when you |
Questions? |
| call Electrolux Helpline on 08445 614614. Calls to this |
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| number will be charged at 5p per minute at all times |
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| from a BT Landline. |
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Thermal Cut Off
This vacuum cleaner has a special thermostat that protects the cleaner in case of motor overheating. If the cleaner suddenly shuts off, push the on/off switch off (0) and unplug the cleaner. Check the cleaner for a possible source of overheating such as a full dustbag, a blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before at- tempting to use the cleaner. After the 30 minute period, plug the cleaner back in and push the on/off switch on (l). If the cleaner still does not run, please call Electrolux Helpline on 08445 614614. Calls to this number will be charged at 5p per minute at all times from a BT Landline.
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