Electrolux Z4700 Series PROBLEM SOLVING

Problem Cause Solution

Motor will not start. Electric Plug • Push plug securely into outlet.

• Try another outlet.

• Check circuit breaker.

• Refer to page 3.

Motor suddenly stops. Thermal Cut Off • Refer to page 13.

Does not clean the carpet/oor. Dust Cup • Empty the dust cup.

• Make sure dust cup is installed properly and

dust cup latch is secured.

Filter • Make sure pleated lter is clean.

Belt • Replace broken, loose, out-of-shape belt.

Brushroll • Clean hair and thread from bristles and end

cap area.

• Replace brushroll if bristles are worn.

Hose • Remove any clogs from the hose that restrict

the air ow.

• Refer to pages 11, 12, and 13.

No suction at the hose. Dust Cup and Filter • Empty the dust cup.

• Clean and install lter properly.

• Make sure dust cup is installed properly and

dust cup latch secured.

Hose • Remove any clogs from the hose that restrict

the air ow.

• Check both ends of the hose.

• Refer to pages 11 and 13.

Noise from the brushroll area. Brushroll • Remove hood and clean debris from the

brushroll area.

Belt • Replace broken, loose, out-of-shape belt.

• Refer to page 12.

Cleaner is hard to push.

Cleaner Height Setting

• Put handle in operating position. Tilt the

cleaner back to raise the front wheels off the

oor. Then turn the knob to a higher setting.

• Refer to page 9.

Cleaner height knob will not turn.

Cleaner Height Setting • Hint: Put handle in operating position. Tilt the

cleaner back to raise the front wheels off the

oor. Then turn the knob.

• Replace broken, loose, out-of-shape belt.

• Refer to pages 9 and 12.

Brushroll will not turn. Brushroll • Remove hood and clean debris from the

brushroll area.

• Refer to page 12.

Burning smell. Belt • Remove hood and clean debris from the

brushroll and belt area.

• Refer to page 12.

Stair brush doesn't work. Brushroll/Belt • Remove any clogs from the opening or debris

around the brushroll or belt.

• Refer to page 14.

Missing parts. • Call Electrolux on 08445 614614. Call to this

number will be charged at 5p per minute

at all times from a BT Landline. Have the

model and serial numbers ready when you

call. See rating plate beneath the cleaner.