Troubleshooting
Before contacting the service technician, perform the following simple checks. If any problem still persists, unplug the LCD TV and call for assistance.
PROBLEM | POSSIBLE SOLUTION |
|
|
No sound and picture | - Check that the main plug has been connected to a wall |
| outlet |
| - Check that you have pressed the POWER button on the |
| front of the TV set |
| - Check the picture contrast and the brightness setting |
|
|
Red LED indicator light | Set in standby mode. Press either the POWER button or |
| the Standby button on the remote control |
|
|
Normal picture but no sound | - Check the volume |
| - Sound muted? Press the MUTE button |
| - Try another channel, the problem may be with the |
| broadcast |
| - Are the audio cables installed properly? |
|
|
The remote control does not work | - Check to see if there are any objects between the TV |
| and remote control causing obstruction |
| - Are batteries installed with correct polarity (+ / |
| - Correct remote operating mode set: TV, VCR, etc? |
| - Install new batteries |
|
|
Power suddenly turns off | - Is the sleep timer set? |
| - Check the power control settings. Power may be |
| interrupted |
| - No broadcast on the station tuned |
|
|
Picture appears slowly after switching on | - This is normal, the image is muted during the product |
| start up process. Please contact a service provider if |
| the picture has not appeared after 5 minutes |
|
|
Poor Color or picture | - Adjust the color in Menu option |
| - Keep a sufficient distance between the product and the |
| VCR |
| - Try another channel, the problem may be with the |
| broadcast |
| - Are the VIDEO cables installed properly? |
| - Activate any function to restore the brightness of the |
| picture |
|
|
Horizontal/vertical bars or picture shaking | - Check for local interference, such as an electrical |
| appliance or power tool |
|
|
Blue Screen | - Press INPUT button to select correct source |
|
|
Poor reception on some channels | - Station or cable experiencing problems. Tune to |
| another station |
| - Station signal is weak, reorient antenna to receive better |
| reception |
| - Check for sources of possible interference |
|
|
Lines or streaks in pictures | - Check the antenna (change the direction of the |
| antenna) |
|
|
No output from one of the speakers | - Adjust balance in the Menu option |
|
|
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