C H A P T E R

4

TROUBLESHOOTING

If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center.

Solutions to Common Problems

Problem

Suggestion(s)

 

 

No image appears on screen.

Check that all the I/O and power connectors are properly

 

connected as described in Chapter 2.

 

Make sure the pins of the connectors are not crooked or

 

broken.

 

Test power supply by trying different cables, a different

 

wall outlet or plug another appliance into the outlet.

 

Make certain the video cable is properly connected and that

 

it is not damaged. Check for bent pins on the cable

 

connectors.

 

Ensure that your computer and video card are properly

 

configured. (Consult video card documentation.)

“Out of Range” display

Check to see if the resolution of your computer is higher

 

than that of the LCD display.

 

Reconfigure the resolution of your computer to make it less

 

than or equal to 1280 x 1024. See Appendix A for more

 

information on resolution.

OSD/Power buttons don't respond

See page 3-26 for OSD enable/disable.

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Elo TouchSystems 1749L Series manual Troubleshooting, Solutions to Common Problems

1749L Series specifications

The Elo TouchSystems 1749L Series stands out as a premier solution in the realm of interactive touch display technology. Designed with both commercial and industrial applications in mind, the 1749L Series offers a versatile platform that caters to a variety of user needs. These displays are particularly useful in environments such as retail, healthcare, and hospitality, where user interaction is essential.

One of the main features of the 1749L Series is its advanced touch technology, which includes Elo's proprietary IntelliTouch and iTouch technology. IntelliTouch provides a glass surface that not only enhances the user experience through its superior clarity and sensitivity but also simplifies cleaning and maintenance. This makes the display particularly suited for high-traffic areas where hygiene is a priority.

In terms of display characteristics, the 1749L Series boasts a wide 17-inch screen with a resolution of 1280 x 1024 pixels, ensuring sharp, crisp images and vibrant colors. Its LED backlighting enhances visibility and reduces power consumption, making it an energy-efficient option for users. The display's 5-wire resistive touch technology offers an impressive level of responsiveness, enabling users to interact seamlessly, whether they are using their fingers or a stylus.

Moreover, the Elo 1749L Series is designed with durability in mind. The display is built to withstand the rigors of daily use, featuring scratch-resistant glass and a sturdy enclosure that can handle everyday impacts. The device is also equipped with a range of mounting options, including VESA compliance, enabling it to be easily integrated into various environments such as kiosks and wall-mounted installations.

Furthermore, the 1749L Series offers a variety of connectivity options, including VGA and USB interfaces, ensuring compatibility with a wide range of computers and other devices. This versatility allows for easy integration into existing systems without the need for extensive modifications.

Finally, the 1749L Series supports multiple operating systems, offering flexibility for developers and users alike. Whether utilized for interactive signage, point-of-sale systems, or as information kiosks, the Elo TouchSystems 1749L Series is a robust and reliable choice that combines advanced technology with user-friendly design, making it an ideal solution for diverse applications. The blend of durability, advanced touch functionality, and versatile connectivity makes the 1749L Series a lasting investment in interactive display technology.