2.Double click the “Ports (COM & LPT)” and check all of these “USB Serial Port” settings must be IDENTICAL as the following table.
Description | Location |
USB Serial Port (COM3) | On USB Serial Converter A |
USB Serial Port (COM4) | On USB Serial Converter B |
3.If you see a situation as below, it shows the operating system has reassigned these serial ports. You need to correct it manually.
User Manual– Interactive Digital Signage
SW601176 Rev F, Page 32 of 40