TROUBLESHOOTING
This troubleshooting guide may help you find a possible cause of and solution to a problem. If there are still problems, please contact the local service centre or distributor.
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PROBLEMS AND POSSIBLE SOLUTIONS
Common sympton | Possible cause |
No function | Mains power is not connected |
| Power is OFF |
No playback | No disc is inserted |
| ("no disc" will be shown on screen). |
| Disc is upside down. |
| ("no disc" will be shown on screen). |
| Dirty disc |
| Deformed/scratched disc |
| Condensation in unit |
No sound | Wrong audio output setting |
Sound in one or more | Poor or missing cable connection |
Speaker(s) is missing |
|
No sound in centre/ | Downmix settings are wrong |
surround speakers | Disc or TV program is recorded |
| in stereo |
Sound on scart connecter | Sound in scart connecter is Volume |
is very weak or missing | regulated. |
No picture | Disconnection of video equipment |
| Wrong output setting of video output |
Remedy
Connect to mains power outlet Turn the power ON.
Insert a disc.
Reload disc.
The label side should face upward.
Clean disc surface. Replace disc.
Turn power on for
Check audio output setting Check connections
Change downmix settings Set prologic II on.
Turn the volume up to max.. (Can only be used without speakers connected)
Check video connections Check video output setting of Video output in general setup
Our DVD players support both burned and original discs, however we reserve the right to refuse faults, which concern the use of burned discs.
There are some general things, which we recommend you to check before you return your product for service.
1.Use only discs of high quality.
There is a large range of bad quality discs on the market.
Low quality discs can cause faults during the action of burning a CD or
2.Make sure the disc is clean and in no way damaged (also apply for original discs).
3.Check if the burning was done correctly – perhaps burn a new disc at low burning speed (x.1)
4.Check if your product support the
