Troubleshooting Guide, Symptom, Possible Cause, Solution

HK25 O/M.QXD 8/21/01 3:01 PM Page 14

TROUBLESHOOTING GUIDE

Should this unit exhibit a problem, check the following before seeking service.

Symptom	Possible Cause	Solution

Radio

Noise or sound distorted	Station not tuned properly for	Retune the AM or FM broadcast
on radio broadcasts.	AM or FM.	station.

	FM: Telescopic antenna is not	Reorient FM telescopic antenna.
	properly adjusted.

	AM: Unit is not positioned	Rotate unit until best reception is
	correctly.	obtained.

FM STEREO indicator	Poor FM signal being received or	Retune station, try another station or
does not light.	BAND switch is not set to FM STEREO.	set BAND switch to FM STEREO.

	Station is not broadcasting in stereo.	Change stations.
AM or FM, no sound.	FUNCTION switch is not set to the	Slide the FUNCTION switch to the
	RADIO position.	RADIO position.

	Volume at minimum.	Increase Volume.

Cassette Player

No sound.	FUNCTION switch is not set to the	Slide the FUNCTION switch to the
	TAPE position.	TAPE position.

	Volume at minimum.	Increase Volume.

Sound distorted.	Dirty head.	Clean the head.

Speed varies.	Tape old or worn.	Replace the tape.
	Batteries are low.	Replace the batteries.

Cassette Recorder

Will not record.	Erase prevention tab removed.	Cover hole with adhesive tape.

Distorted sound	Defective tape or dirty tape head.	Replace tape or clean tape head.
on playback.

Compact Disc Player

CD Player will not play.	FUNCTION switch is not set to the	Slide the FUNCTION switch to the
	CD position.	CD position.

	CD is not installed or installed	Insert CD with label side up.
	upside-down.

CD skips while playing.	Disc is dirty or scratched.	Wipe disc with cloth or use
		another disc.

General

No Sound.

Headphones connected into the Headphones jack.

Remove the Headphones from the Headphones jack.