HK250.O/M.QXD 9/26/02 3:49 PM Page 24
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| TROUBLESHOOTING GUIDE |
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| SYMPTOM | SOLUTION |
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| No dial tone. | • Make sure the telephone line cord is connected |
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| properly to the modular wall jack. |
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| No power on the | • Make sure the battery pack is properly connected |
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| handset. | inside the handset. |
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| • The handset may need recharging; recharge handset. |
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| Handset does not | • Make sure the charging contacts on both the base and |
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| charge. | handset are in contact during charging. |
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| • The charging contacts may be dirty; clean with alcohol- |
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| moistened cloth. |
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| • The battery may need to be replaced. |
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| Range is limited. | • Move the base so it is centrally located in your residence |
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| and make sure the base is not located near an |
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| appliance. |
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| Call received | • The handset may need recharging; recharge handset. |
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| flutters or fades. |
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| Cannot hear ringer. | • Make sure the telephone line cord is connected |
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| properly to the modular wall jack. |
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| • Make sure RINGER ON/OFF switch is set to the |
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| ON position. |
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| Caller ID information | • You must subscribe to Caller ID service. |
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| does not appear. | • You must let the phone ring twice before answering. |
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| Time does not | • If you subscribe to Caller ID service, the time and date |
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| automatically set. | will automatically set during the first call. |
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If there was a power failure or if the unit was unplugged, replace the handset to the base for two to five seconds to reset the system.
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