TROUBLESHOOTING GUIDE
If you experience a problem with this unit, check the chart below before calling for service. | |||||||
| SYMPTOM |
| CAUSE |
| SOLUTION | ||
| Unit will not |
| Weak battery. |
| ehcargebattery or use | ||
| turn on. |
|
| Recharge | . | ||
|
|
|
| Battery Backup. | |||
|
|
|
| HOLD switch is in the |
| Slide switch to the Unlock posi- | |
|
|
|
|
| |||
|
|
|
| HOLD position. |
| tion. |
|
| No sound. |
| Headphones are not |
| Insert headphones. | ||
|
|
|
| inserted. |
|
|
|
|
|
|
| Volume is set too low. |
| Raise the volume. | |
|
|
|
| The MP3 or WMA files |
| Download uncorrupted | |
|
|
|
| are corrupted. |
| files. |
|
| FM distorted. |
| Station not tuned. |
| Retune station and extend | ||
|
|
|
|
|
| headphone wire. | |
| Download Failure. |
| Damaged USB cable. |
| Replace cable. | ||
| The computer is not |
| The player must |
| Turn the player on. | ||
| recognizing the |
| be turned on. |
|
|
| |
| player. |
| The USB cable is |
| Make sure USB cable is | ||
|
|
|
| not securely connected. securely connected. | |||
|
|
|
| Driver is not installed |
| Install dr ver and/or see | |
|
|
|
| The computer may not |
| This unit is not compatible with | |
|
|
|
| or computer is not |
| pages 7 thr | ugh 19 for |
|
|
|
| be compatible with his |
| Macintosh computers. | |
|
|
|
| compatible. |
| compatibility. | |
|
|
|
| unit. |
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