TROUBLESHOOTING GUIDE

If you experience a problem with this unit, check the chart below before calling for service.

 

SYMPTOM

 

CAUSE

 

SOLUTION

 

Unit will not

 

Weak battery.

 

ehcargebattery or use

 

turn on.

 

 

Recharge

.

 

 

 

 

Battery Backup.

 

 

 

 

HOLD switch is in the

 

Slide switch to the Unlock posi-

 

 

 

 

 

 

 

 

 

HOLD position.

 

tion.

 

 

No sound.

 

Headphones are not

 

Insert headphones.

 

 

 

 

inserted.

 

 

 

 

 

 

 

Volume is set too low.

 

Raise the volume.

 

 

 

 

The MP3 or WMA files

 

Download uncorrupted

 

 

 

 

are corrupted.

 

files.

 

 

FM distorted.

 

Station not tuned.

 

Retune station and extend

 

 

 

 

 

 

headphone wire.

 

Download Failure.

 

Damaged USB cable.

 

Replace cable.

 

The computer is not

 

The player must

 

Turn the player on.

 

recognizing the

 

be turned on.

 

 

 

 

player.

 

The USB cable is

 

Make sure USB cable is

 

 

 

 

not securely connected. securely connected.

 

 

 

 

Driver is not installed

 

Install dr ver and/or see

 

 

 

 

The computer may not

 

This unit is not compatible with

 

 

 

 

or computer is not

 

pages 7 thr

ugh 19 for

 

 

 

 

be compatible with his

 

Macintosh computers.

 

 

 

 

compatible.

 

compatibility.

 

 

 

 

unit.

 

 

 

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Emerson MP530 owner manual Troubleshooting Guide, Symptom Cause Solution