Troubleshooting Guide
The Emotiva
The following information will help you deal with common setup problems you may experience during normal use of your unit. If problems persist, contact your Emotiva Dealer for help.
No Sound (from one or more speakers connected to the
•Speaker cables may have come undone. Turn off your system and check the cables, and tighten the amplifier and speaker binding posts.
•Damaged audio cable.
•The preamplifier volume level is low for the channels concerned. Recheck the preamplifier calibration procedure.
•A preamplifier Mute switch may be on, or an external processor loop or a tape monitor loop is en- gaged.
•Check that your preamplifier or source is running the correct surround sound mode. Maybe it is set for
•Check in case any missing channels have been turned off in a preamplifier setup menu. For example, the center amplifier channel will not receive a signal if the preamplifier has been set to “Phantom.”
•The Auto/on/off switch on the
•A fuse on the unit may have blown or the individual fuse within the power module may have blown.
The amplifier shuts down often or the line fuse(s) blows often
•Check that the positive and negative speaker wires are not shorted together.
•Make sure that no speakers are shorted internally. If you have an
•If you have connected speakers in parallel, the overall impedance may be too low. It is recommended that you rearrange the speakers in series to increase the overall impedance, thus taking some of the load off the amplifier.
•Make sure that the amplifier has good ventilation and is not overheating. Allow good airflow under- neath wherever possible. If the amplifier is in a closed rack, open up the rear panel or use a quiet fan for improved ventilation.
Poor Bass Performance From Full Range Speakers connected to the
•Make sure that your preamp does not have the bass (tone control) level turned down.
•Many surround preamplifiers have controls which can direct all the bass to subwoofers, or let your main
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