Troubleshooting

Symptom

Possible Cause

Action

Keyboard Not Responding

Keyboard needs to be reset.

Unplug the keyboard from

 

 

the Console

 

 

Keyboard Port, then plug it

 

 

back in.

 

 

 

 

Switch needs to be reset.

Turn off the computers.

 

 

Unplug the KVM cables.

 

 

Wait five seconds; then plug

 

 

the cables back in and turn

 

 

the computers on.

 

 

 

Pressing Hot Keys Gets No

Hotkey sequence input

Resend the Hotkey

Response*

incorrectly.

command – press and

 

 

release each key in the

 

 

sequence individually.

 

 

 

Mouse Not Detected, or

Mouse needs to be reset.

Unplug the mouse from the

Does Not Respond

 

Console

Correctly*

 

Mouse Port, then plug it back

 

 

in.

 

 

 

Video Problems

Resolution and/or

Select a lower resolution

 

Bandwidth set too high.

and/or bandwidth.

 

 

 

*Some Notebooks, notably the IBM Thinkpad and Toshiba Tecra, have trouble when their mouse and keyboard ports are used simultaneously. To avoid this, only connect the mouse port or the keyboard port. If you connect the mouse port, you will need to use the notebook’s keyboard when the notebook becomes the active computer.

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Encore electronic ENKVM-PS2 manual Troubleshooting

ENKVM-PS2 specifications

The Encore Electronics ENKVM-PS2 is a versatile KVM (Keyboard, Video, Mouse) switch designed for efficient control of multiple computers from a single set of peripherals, making it an indispensable tool in both home and professional environments. This device allows users to seamlessly switch between connected computers, providing convenience and streamlining workflow.

One of the main features of the ENKVM-PS2 is its ability to support multiple PCs simultaneously. Users can connect up to four different computers, effectively managing them without the need for separate monitors, keyboards, or mice. This is particularly useful in scenarios such as server management or when using separate computers for different tasks without cluttering the workspace.

The ENKVM-PS2 utilizes PS2 connections for both its keyboard and mouse inputs. This compatibility ensures that users can employ traditional peripherals, making it ideal for those who prefer the tactile feel that PS2 connections provide, especially for older systems. The switch automatically recognizes the type of connected devices, allowing for hassle-free operation.

In terms of video output, the ENKVM-PS2 supports VGA connections, which is a standard for many personal and workstation computers. This compatibility enables crisp and clear display outputs with resolutions up to 1920 x 1440 pixels, allowing users to experience high-quality visuals without degradation regardless of the computer being accessed.

Another significant characteristic of this KVM switch is its simple operation. The ENKVM-PS2 features easy-to-use push-button switching, allowing users to switch between computers effortlessly. This button is typically located on the front panel for quick access. Furthermore, the switch can also function via keyboard hotkeys, providing additional flexibility and convenience, particularly when used in systems where the switch may be placed out of immediate reach.

The device is built with durability in mind, with a robust design that ensures reliable operation over an extended period. Its compact nature also contributes to a tidy environment, as it takes up minimal space on the desktop.

Overall, the Encore Electronics ENKVM-PS2 is an excellent choice for those seeking a practical and efficient KVM switch solution. With its support for multiple connections, PS2 compatibility, high-resolution output, easy operation, and durable design, it effectively meets the needs of users looking to enhance their computing experience without the clutter.