Chapter 12

Troubleshooting Guide

Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre.

If the screen remains blank, check the PC system, video controller and cable.

Requirements Before Contacting Samsung Customer Service Centre

Testing the Product

Check if your product is operating normally by using the product test function.

If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.

1

Power off both the PC and product.

2

Disconnect all the cables from the product.

3

Power on the product.

4

If No Signal is displayed, the product is operating normally.

Checking the Resolution and Frequency

Not Optimum Mode will briefly be displayed if a mode that exceeds a supported resolution is selected (refer to Supported Resolutions).

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Samsung LH65EMEPLGC/EN manual Troubleshooting Guide, 114, Testing the Product, Checking the Resolution and Frequency
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LH32DCEPLGC/EN, LH65EDEPLGC/NG, LH40DCEPLGC/EN, LH75EDEPLGC/EN, LH65EDEPLGC/EN specifications

The Samsung LH75EMEPLGC/EN and LH65EMEPLGC/EN are powerful display solutions designed for professional environments, providing impressive visual quality and advanced features. These models are part of Samsung's innovative line of large-format displays, suitable for various applications such as digital signage, retail, corporate environments, and more.

One of the standout features of these displays is their large screen sizes, measuring 75 inches and 65 inches respectively. This makes them ideal for capturing attention in busy settings, ensuring that your message is seen clearly from a distance. The screens boast ultra-high-definition resolution, offering 4K quality that enhances visual clarity and detail. This level of resolution helps in conveying information effectively, whether it's advertising, presentations, or interactive experiences.

The Samsung LH75EMEPLGC/EN and LH65EMEPLGC/EN utilize advanced LED technology, which not only contributes to superior brightness but also ensures vibrant colors and deep contrast ratios. This dynamic range enhances the viewing experience, making images and graphics more lifelike. The displays are designed to perform well in various lighting conditions, ensuring visibility even in bright environments.

Another significant technology featured in these models is Samsung's proprietary MagicINFO software. This powerful content management solution allows users to create, schedule, and manage content remotely. It provides a user-friendly interface, making it easy to update displays with new information or promotions without the need for on-site visits. This feature is particularly beneficial for businesses that require frequent updates to their messaging.

Connectivity is another highlight of the Samsung LH75EMEPLGC/EN and LH65EMEPLGC/EN displays, which come with multiple input options, including HDMI, USB, and DisplayPort ports. This variety of connectivity ensures compatibility with a wide range of devices, facilitating seamless integration into existing AV setups. Additionally, the displays support network control, allowing for centralized management across multiple units.

Moreover, the design of these displays is sleek and modern, featuring thin bezels that maximize the screen area while minimizing distractions. This aesthetic appeal, combined with their robust performance, makes them suitable for any professional setting.

In conclusion, the Samsung LH75EMEPLGC/EN and LH65EMEPLGC/EN are advanced display solutions that blend high-quality visuals with cutting-edge technology and ease of use, making them ideal choices for businesses aiming to enhance their communication and branding efforts. Whether used for advertising or presentations, these displays promise to deliver effective and engaging content delivery.
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