EnGenius Technologies EOA7530 manual Problem Solving Question Answer

Appendix B – Troubleshooting

This appendix provides problem‐solving information you may find useful in case you need to troubleshoot your EOA7530. It also includes information about contacting technical support.

B.1 Problem Solving

Question	Answer
How do I reset the EOA7530?	There are two ways to reset the EOA7530, a
	hardware method and a software method. Both
	methods return the EOA7530 to its factory
	default configuration.
	To use the hardware method, open the cover
	on the bottom panel of the EOA7530 and find
	the Reset button (see section 2.1). Using a flat
	object such as a pencil, press the Reset button
	for approximately 10 seconds and then stop
	pressing.
	To use the software method, click Restore to
	Factory Default in the Management menu.
Why do I not see traffic pass after I connect the	The EOA7530 uses a proprietary PoE injector
EOA7530 to a PoE switch?	and will not work with standard
	802.3af‐compliant PoE switches.
When I select AP router mode, why do I lose	When AP router mode is selected, you must
my Ethernet connection with the EOA7530?	connect to the EOA7530 wirelessly. Scan for an
	EnGenius SSID and connect to it. After you
	connect, use Internet Explorer with the
	EOA7530’s default IP address to continue
	configuring the device.
What is the default IP address of the EOA7530?	The default IP address is 192.168.1.2
What is the antenna switch on the back of the	If you use the EOA7530 with an optional
EOA7530 used for?	external antenna, move the button to the EXT
	(external) position to turn off the EOA7530
	internal antenna.
When I install the PoE connection to the	The EOA7530 uses a proprietary PoE injector
EOA7530, what kind of PoE should I use?	and will not work with standard
	802.3af‐compliant PoE switches.
How do I ground the EOA7530?	To ground the EOA7530, bolt the green ground
	wire supplied with the device onto the hole on

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