Getting Help
The SecureStack PoE switch has six of its PoE/data ports connected to PDs with the following Class ratings:
•One does not support PoE (no power)
•One has no Class rating (Defaults to Class 0, 12.95 Watts maximum)
•Two are Class 2 (6.49 Watts maximum x 2 = 12.98 Watts total)
•One is Class 0 (12.95 Watts maximum)
•One is Class 4 (defaults to 12.95 Watts maximum)
The maximum power needed from the C2RPS‐POE is 51.83 Watts for the PDs, which is far below the maximum of 370 Watts.
Getting Help
For additional support related to the device or this document, contact Enterasys Networks using one of the following methods:
World Wide Web | http://www.enterasys.com/support |
Phone | |
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| For the Enterasys Networks Support |
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Internet mail | support@enterasys.com |
To expedite your message, please type
To send comments or suggestions concerning this document to the Technical Publications Department:
techpubs@enterasys.com
To expedite your message, please include the document Part Number in the email message.
Before contacting Enterasys Networks for technical support, have the following information ready:
•Your Enterasys Networks service contract number
•A description of the failure
•A description of any action(s) already taken to resolve the problem (for example, changing mode switches, rebooting the unit, etc.)
•The serial and revision numbers of all involved Enterasys Networks products in the network
•A description of your network environment (layout, cable type, etc.)
•Network load and frame size at the time of trouble (if known)
•The device history (for example, have you returned the device before, is this a recurring problem, etc.)
•Any previous Return Material Authorization (RMA) numbers
