■If you are using a Macintosh and you do not see the printer name in the Format for menu on the Page Setup screen, you may need to set up your printer in the Printer Setup Utility or Print Center. See the Start Here sheet for instructions.
■If you’re using Windows 2000 and you see an error message or your software doesn’t install correctly, you may not have software installation privileges. Contact your System Administrator.
■Make sure Windows 2000 or XP was preinstalled on your system. The USB Printer Device Driver may not install correctly if you’ve upgraded from Windows 95.
■Make sure the USB Controller is working properly in Device Manager. See your Windows help system for details. If it’s not working, contact your computer manufacturer.
■If you’re printing on a network, see your
Printer Problems
The printer is on, but nothing prints.■Make sure the USB cable is connected securely and that the cable meets the system requirements on page 73.
■Run a printer check as described on page 59. If the test page prints, make sure your software is installed correctly. You may need to uninstall and reinstall it as described on page 70.
■Make sure there is no packing material in the printer.
■If you’re printing on a network, you need to set up your printer for network printing, as described in your
■If you print continuously for an extended period, the paper may temporarily stop feeding or the print head carriage may pause for a while to prevent the printer mechanism from overheating and being damaged. If this happens, you can continue to print but Epson recommends that you stop and leave the printer on for about 30 minutes. After 30 minutes, turn the printer off and on and it should print at normal speed.
Problems and Solutions 61