Print Quality Problems

You see banding (light lines).

The print head nozzles may need cleaning; see page 44 for instructions.

Select a higher print quality and turn off High Speed mode; see page 15 (Windows) or page 19 (Macintosh) for instructions.

Make sure the Type or Media Type setting matches the paper you loaded; see page 21 for guidelines.

Make sure the printable side of the paper is face-up. It’s usually brighter or whiter.

The ink cartridges may need replacing; see page 46 for instructions.

Make sure you’re using genuine Epson ink cartridges and you use them within six months after you open the packages.

If you have a Macintosh, try using Automatic mode; see page 18 for instructions.

Align the print head; see page 53 for instructions.

Your printout is blurry or smeared.

Make sure your paper isn’t damp or curled, or loaded face down (the printable side should be face up).

Make sure your paper is not damaged, dirty, or too old.

Make sure the Type or Media Type setting

matches the paper you loaded; see page 21 for guidelines.

Use a support sheet with special paper or load your paper one sheet at a time.

Make sure your paper meets the specifications listed in the on-screen Reference Guide.

Use Epson papers to ensure proper saturation and absorption of genuine Epson inks.

Problems and Solutions 63