Using the Mail Notification Function to Report Problems

37

 

 

By setting the mail notification function from network settings in the configuration menu, notification messages will be sent to preset e-mail addresses when a problem or warning occurs with a projector. This will enable the operator to be notified of problems with projectors even at locations away from the projectors.

• Up to a maximum of three notification destinations q (addresses) can be recorded, and notification messages

can be sent to all three destinations at once.

If a projector develops a critical problem and suddenly stops working, it may not be able to send a message notifying an operator of the problem.

If set to "Network ON" in the "Extended" menu of the projectors configuration menu, monitoring can be carried out even if the projector is in standby mode (when the power is off).

Setting Mail Notification Function

Select "Mail Setup" from network settings in the projector’s configuration menu and set the mail notification function. sUser’s Guide "Network

Menu (EMP-1815 Only)" "Mail Menu"

Also, confirm the following points.

Network settings have been made to allow the projector and computer to connect via a wireless LAN in the Advanced Connection Mode or the optional Ethernet unit.

s"Wireless LAN Connection in the Advanced Mode" p.19

If a Problem Notification is Sent by Mail

If an e-mail message with "EPSON Projector" in the subject line is sent to the IP addresses that have been set as mail notification destinations, the

message is a notification message saying that there is a problem with the projector.

The following information will be contained in the body of the message. Line 1: The name of the projector where the problem has occurred Line 2: The IP address set for the projector where the problem has occurred

Line 3: Details of the problem

The details of the problem are listed line by line. The following table shows the details that are given in the message for each item.

Message*CauseRemedy

Internal error

Internal Error

sUser’s Guide "Reading

 

 

the Indicators"

Fan related error

Fan Error

 

 

 

Sensor error

Sensor Error

 

 

 

 

Lamp timer failure

Lamp Out

 

 

 

 

Lamp out

Lamp Error

 

 

 

 

Lamp cover is open.

Lamp Cover Open

 

 

 

 

Internal

High Temp Error

 

temperature error

(Overheating)

 

 

 

 

High speed cooling in

High Temp Warning

 

progress

 

 

 

 

 

Lamp replacement

Replace Lamp

 

notification

 

 

 

 

 

No-signal

No signal

No image signal is input to

 

 

the projector. Check the

 

 

connection status or check

 

 

that the power for the

 

 

signal source is turned on.

 

 

 

*A (+) or (-) will appear at the start of the message. (+): A projector problem has occurred

(-): A projector problem has been dealt with