Problem Solving
This chapter gives you the basics for diagnosing and solving scanner problems. For more troubleshooting tips, see the “Troubleshooting” section of your electronic Reference Guide.
Scanner Light
The scanner’s indicator light (next to the ] Start button) indicates the status of the scanner, as described below.
Light | Color | Status |
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Flashing | Green | The scanner is initializing (warming up) or is busy scanning. |
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On | Green | The scanner is ready to scan images. |
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Flashing | Red | Check the following, then turn your scanner off and back on to |
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| reset it: |
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| ■ Make sure the transportation lock is turned to the unlocked |
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| position. See the Start Here sheet for details. |
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| ■ Make sure the scanner is properly connected to your |
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| computer. |
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| ■ If you are scanning transparencies, make sure you’ve |
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| removed the reflective document mat. |
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| If this does not eliminate the error, the fluorescent lamp may |
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| need to be replaced or the scanner may have another problem. |
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| Consult your dealer or EPSON. |
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Off | — | The scanner is unplugged or turned off. |
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