You’re having trouble scanning while using the transparency unit.
■Make sure the transparency unit cable is connected to the round port on the back of the scanner.
■If you’re scanning in Manual Mode on a Macintosh, the “stopwatch” icon may not change back to a cursor after scanning is complete. The cursor returns to normal after you close
EPSON TWAIN.
■Make sure you’ve removed the reflective document mat and positioned the film holder correctly (see page 4).
■If the edges of your image aren’t scanned, see page 39.
Software Problems
The scanner software doesn’t work properly.
■Make sure your computer meets the system requirements listed on page 45 or page 46 and supports the software applications you’re using.
■Check if your computer has enough memory for your software. If you’re running other software at the same time, the computer may not have enough
memory. (See your software and computer manuals.) Try closing any open applications, including screen savers and virus protection programs.
If you are scanning a large image or scanning at a high resolution, your computer may not have enough memory to process the image.
■Check your software installation. If all else fails, uninstall your software, then reinstall it.
Image Problems
Your scanned image is blurred or distorted.
■Make sure the document is placed flat against the scanner’s document table glass. If only part
38 Problem Solving