Only the Power Light is On

If you press the P Power button lightly, the product may not turn on, although the Power light flashes for a while. Press the button firmly.

Turn off the product and computer. Make sure the product’s interface cable is securely plugged in.

If you are trying to print a large image, your computer may not have enough memory. Try reducing the resolution of your image or printing the image at a smaller size. You may need to install more memory in your computer.

Uninstall the printer driver, then reinstall it. & See “Uninstalling Software” on page 22.

The Ink Light is Flashing or is On after you Replace the Cartridge

Make sure the ink cartridge is correctly installed.

Software Cannot be Installed

Is the USB cable unplugged? Make sure the USB cable is firmly connected.

Does the USB cable match the computer and the product requirements? The USB cable used to connect the computer and the product should be USB 2.0 compatible.

Has the HDD sufficient free space? The software cannot be installed if the HDD does not have free space of more than 10GB.

Did you log on as a user with administrator privileges (belonging to the administrator group) for Windows? When installing the software, log on as a user with administrator privileges (belonging to the administrator group).

Are you using a USB hub? The USB cable should be connected directly between the PC and the product.

Is Windows Media Player installed? Windows Media Player must be installed before installing the Total Disc Maker.

The output device may not be recognized in an environment with Windows Media Player 7 installed. In this case, uninstall the EPSON Total Disc Maker and restart the computer, then reinstall the EPSON Total Disc Maker.

Troubleshooting 108