Epson 435 - page 27

Problems and Solutions

27

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If your wireless router or access point doesn’t broadcast its network name (SSID), see

your online User’s Guide for instructions on manually entering your wireless network

name. If your wireless router or access point has wireless security enabled, you will

also need to know what kind of security it is using.

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If the product doesn’t connect to your wireless network, the WEP key or WPA

passphrase may have been entered incorrectly.

EpsonNet Setup was unable to find my product on the network

Make sure the product is turned on and the WiFi light on the product is on.

Network setup was unsuccessful

Make sure that the product is turned on and the WiFi light on the product is on. Then

remove and reinsert the CD to reinstall the product software.

The product does not appear in the printer window (Mac OS X)

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Make sure the printer driver was installed correctly and that your computer’s TCP/IP

settings are configured correctly.

Make sure the product is connected to the same network as your Mac.

Cannot print over the network

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Make sure the product is turned on and the WiFi light on the product is on.

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When using TCP/IP, make sure the product’s IP address is set correctly for your

network. If your network does not assign IP addresses using DHCP, you need to set

the IP address manually.

Printing is slow or the print is cut off

Print a Network Status Sheet (see below) and check the signal strength. If it’s poor, try

moving the product closer to your wireless router or access point. Avoid placing the

product next to a microwave oven, 2.4GHz cordless phone, or large metal ob jects such as

a filing cabinet.

Cannot find the scanner or start Epson Scan

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Epson Scan is not available in Mac OSX 10.6; see page 20 for scanning instructions.

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If network communication was interrupted while starting Epson Scan, exit Epson

Scan, and restart it after a few seconds. If Epson Scan cannot restart, turn the product

off and on, and then try again. Check the

Timeout Setting

in

EPSON Scan

Settings

. For details, see the Epson Scan Help.

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If you are scanning a large document at high resolution, a communication error may

occur. If the scan did not complete, lower the resolution.

andes_p2_QG.book Page 27 Wednesday, May 25, 2011 3:39 PM

Contents

Main WorkForce 435 Quick Guide Guide Rapide Your WorkForce 435 Your WorkForce 435 . OK and press Off Using the Control Panel Using Special Papers Using Special Papers Page Placing Originals for Copying, Scanning, or Faxing Using the Scanner Glass Using the Automatic Document Feeder Page Copying a Document or Photo Using a Memory Card Inserting the Card Transferring Files Removing the Card Printing From Your Computer Printing in Windows Page Printing With Mac OS X Selecting the Correct Paper Type Faxing a Document Connecting a Phone or Answering Machine Setting Up Fax Features Entering Fax Header Information Entering Your Sender Name Entering Your Phone Number Using the Keypad to Enter Numbers and Characters Selecting the Number of Rings to Answer Sending a Fax From the Control Panel Receiving Faxes Page Scanning a Document or Photo Scanning With Epson Scan Software Scanning With Mac OS X 10.6 Maintaining Your Product Checking the Print Head Nozzles Cleaning the Print Head Checking Ink Levels Purchasing Epson Ink Cartridges Replacing Ink Cartridges Page Solving Problems Error Indicators Problems and Solutions Network Problems Page Print a Network Status Sheet Printing and Copying Problems Paper Feeding Problems Faxing Problems Print Quality Problems Where to Get Help Epson Technical Support Purchase Supplies and Accessories Other Software Technical Support Notices Important Safety Instructions LCD Screen Safety Memory Card Safety Ink Cartridge Safety Instructions Wireless Network Safety Declaration of Conformity FCC Compliance Statement For United States Users Page WARNING For Canadian Users Epson America, Inc., Limited Warranty Page Copyright Notice Responsible Use of Copyrighted Materials Trademarks Votre WorkForce 435 Franais Utilisation du panneau de commande Utilisation du panneau de commande Utilisation de papiers spciaux Utilisation de papiers spciaux Page Placement doriginaux pour la copie, la numrisation ou la tlcopie Utilisation de la vitre dexposition du scanner Utilisation du chargeur automatique de documents Page Copie dun document ou dune photo Page Utilisation dune carte mmoire Insertion dune carte Transfert de fichiers Retrait de la carte Impression depuis un ordinateur Impression sous Windows Page Impression sous Mac OS X Slection du type de papier correct Tlcopie dun document Connexion dun tlphone ou dun rpondeur Configuration des fonctions de tlcopie Entre des renseignements den-tte Entrez le nom dexpditeur Saisie de votre numro de tlphone Utilisation du clavier numrique pour saisir les chiffres et les caractres Slection du nombre de sonneries avant rponse Envoi dune tlcopie partir du panneau de commande Page Rception dune tlcopie Numrisation dun document ou dune photo Numrisation laide du logiciel Epson Scan Numrisation sous Mac OS X 10.6 Entretien de limprimante Vrification des buses de la tte dimpression Nettoyage de la tte dimpression tat des cartouches dencre Achat de cartouches dencre Epson Remplacement de cartouches dencre Page Rsolution des problmes Indicateurs derreur Problmes et solutions Problmes de rseau Page Impression dune feuille dtat rseau Problmes dimpression et de copie Problmes dalimentation du papier Problmes de tlcopie Problmes de qualit dimpression Comment obtenir de laide Soutien technique Epson Achat de fournitures et daccessoires Soutien technique pour les autres logiciels Avis Consignes de scurit importantes Consignes de scurit concernant lcran ACL Scurit de la carte mmoire Consignes de scurit concernant les cartouches dencre Consignes de scurit concernant les rseaux sans fil Dclaration de conformit Dclaration de conformit avec la FCC Pour les utilisateurs des tats-Unis AVERTISSEMENT Pour les utilisateurs du Canada Garantie limite dEpson America, Inc. Page Avis sur les droits dauteur Utilisation responsable du matriel protg par les lois sur les droits dauteur Marques de commerce