Image Quality Settings - Image Menu
Solutions When There is No Sound or Low Volume
If there is no sound when you expect it or the volume is too low, try the following solutions:
• Adjust the projector's volume settings.
• Press the A/V Mute button on the remote control to resume video and audio if they were temporarily
stopped.
• Press the Source Search button to switch to the correct input source, if necessary.
• Check your computer or video source to make sure the volume is turned up and the audio output is set
for the correct source.
• Check the audio cable connections between the projector and your video source.
• Make sure any connected audio cables are labelled "No Resistance".
• If you are using a Mac and you do not hear sound from an HDMI source, make sure your Mac
supports audio through the HDMI port. If not, you need to connect an audio cable.
• If you want to use a connected audio source when the projector is off, set the Standby Mode option to
Communication On and turn on the Standby Audio option.
Parent topic: Solving Image or Sound Problems
Solutions to Microphone Problems
If there is no sound when you use a microphone connected to the projector, try the following solutions:
• Make sure the microphone is securely connected to the projector.
• Make sure you are using a dynamic microphone, not a condenser microphone.
• Adjust the Mic Input Level setting as necessary in the projector's menus.
• If you want to use the microphone when the projector is off, set the Standby Mode option to
Communication On and turn on the Standby Microphone option.
Parent topic: Solving Image or Sound Problems
Related references
Projector Setup Settings - Extended Menu
Projector Feature Settings - Settings Menu
Related tasks
Connecting a Microphone
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