Troubleshooting 158
❏If you print continuously for an extended period, the paper may temporarily stop feeding
or the print head may pause for a while. This is to slow down the printing speed and
prevent the printer mechanism from overheating and being damaged. If this happens,
you can continue to print, but we recommend stopping and leaving the printer for about
thirty minutes with the power on. (The printer does not recover with the power off.) After
you restart, the printer will print at normal speed.
❏This printer checks the print head on a regular basis to keep the print head clean and
to ensure you receive premium print quality. If the print head nozzles are clogged, the
printer automatically cleans the print head. During self-checking, and during
self-cleaning operation, the print speed may decrease.
❏Make sure Low Speed Mode is not enabled in the printer menu.
&See “Maintenance Menu” on page 105.
❏Uninstall the printer driver, then reinstall it.
&See “Uninstalling the Printer Software” on page 16.
If you try all of the methods above and cannot solve the problem, see the following:
&See “Increasing the Print Speed (for Windows only)” on page 161.
Paper Does Not Feed Correctly
Paper Does Not Feed
Remove the stack of paper and make sure of the following:
❏The paper is not curled or creased.
❏The paper is not too old. See the instructions that came with the paper for more
information.
❏The paper fits under the carrow mark inside the edge guide.
❏Avoid using coated color-laser paper, which can lead to unsatisfactory results.
❏The number of sheets in the paper stack does not exceed the limit specified for the
media.
&See “Paper Loading Capacities” on page 20.
❏Paper is not jammed inside the printer. If it is, remove the jammed paper.
&See “The Paper Jams” on page 148.