Troubleshooting 153

Horizontal Banding

Make sure the printable side of the paper is face-up in the rear sheet feeder and
face-down in the front paper cassette.
Run the Head Cleaning utility to clear any clogged ink nozzles.
&See “Cleaning the Print Head” on page 131.
Use up ink cartridges within six months of opening vacuum package.
For best print quality, use genuine Epson ink cartridges.
Check the ink cartridge status.
&See “Checking the Ink Cartridge Status” on page 114.
If the graphic displays the ink is low or expended, replace the appropriate ink cartridge.
&See “Replacing an Ink Cartridge” on page 120.
Make sure the paper type selected in the printer driver is appropriate for the type of
paper loaded in the printer.
&See “Selecting the Correct Paper Type or Media Type” on page 28.

Vertical Misalignment or Banding

Make sure the printable side of the paper is face-up in the rear sheet feeder and
face-down in the front paper cassette.
Run the Head Cleaning utility to clear any clogged ink nozzles.
&See “Cleaning the Print Head” on page 131.
Run the Print Head Alignment utility.
&See “Aligning the Print Head” on page 133.
Clear the High Speed check box from the Advanced window in your printer driver
(Windows). See the printer driver online help for details.
Make sure the paper type selected in the printer driver is appropriate for the type of
paper loaded in the printer.
&See “Selecting the Correct Paper Type or Media Type” on page 28.

Incorrect or Missing Colors

For Windows, clear the Grayscale setting in the Advanced window in your printer
driver.