Problem Solving

Because your printer constantly monitors its status, it will report to you if it has a problem such as jammed paper or low ink levels. It does this by displaying an EPSON Status Monitor 3 (Windows) or StatusMonitor (Macintosh) message on your screen telling you what the problem is and guiding you through the solution steps.

Windows

Macintosh

If you see a status monitor window, follow the on-screen instructions. If that doesn’t solve the problem, check “Problems and Solutions” beginning on page 33 for additional steps.

For problems that your printer can’t report to you—such as installation or print quality problems—look for a section describing the problem beginning on page 33.

For help identifying the parts of your printer, see the next section.

If you need to contact EPSON or your bonus software manufacturers see page 41 or page 42.

It’s a good idea to check EPSON’s support web site periodically for possible updates to your printer driver. Visit http://support.epson.com and

check the section for your product to see if there is a new driver available,

free of charge, for downloading to your computer. Downloading instructions are posted for your convenience.

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