You see wrong or missing colors.

■Make sure you selected the Color ink setting and your application is set for color printing.

■Make sure the print head nozzles are not clogged. To clean the print head, see page 20.

■If you’re low on ink, you’ll see a low ink error window. Click How To and follow the on-screen instructions to install a new cartridge. If you don’t see an error window, a cartridge may be more than six months old; to replace it, see page 28.

■If you’re printing a high-resolution image, turn off PhotoEnhance. Also check if you’ve turned on a special effect that alters image colors, such as Sepia.

■Try using Automatic mode. See page 7 (Windows) or page 12 (Macintosh) for instructions.

■Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. For information, see your electronic Reference Guide.

You see incorrect characters.

■Make sure the printer cable is securely connected and that the cable meets the system requirements on page 43 or page 44.

■Make sure your printer is selected in your application, or as the Windows default printer or the current printer in the Macintosh Chooser.

■If you’re using a switch box with your printer, connect the printer directly to your computer and try printing again.

Your printout is grainy.

■Try using a higher quality paper.

■Set the Quality/Speed slider to Quality in your printer software; see page 7 (Windows) or page 12 (Macintosh).

■Run the Print Head Alignment utility. See page 24 for instructions.

■You may need to increase the image resolution or print it in a smaller size; see your software documentation.

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