Where To Get Help

If you need help with your printer or its software, see the contact information below. For help with the bonus software that came on your printer software CD-ROM, see page 42 for contact information. If you need help using other software with an EPSON product, see the documentation for that software for technical support information.

EPSON Technical Support

EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table:

Service

Access

 

 

World Wide

From the Internet, you can reach EPSON Support at

Web

http://support.epson.com. At this site, you can download

 

drivers and other files, look at documentation such as

 

product brochures and user manuals, and access

 

troubleshooting information.

 

 

EPSON Internet

If you have Internet FTP capability, use your Web browser

FTP Site

(or other software for FTP downloading) to log onto

 

ftp.epson.com with the user name anonymous and your

 

e-mail address as the password.

 

 

EPSON E-Mail

To receive technical advice through e-mail, go to

Technical

http://support.epson.com and complete the form under

Support

the troubleshooting tab, as requested.

 

 

Automated

A variety of automated help services are available 24 hours

Telephone

a day, seven days a week. To use these services, you must

Services

have a touch tone telephone and call (888) 377-6600.

 

 

To speak to a technical support representative, dial one of the numbers below from 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply.

■U.S.: (562) 276-7580

■Canada: (905) 709-2567

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