Where To Get Help

Internet Support

Epson provides technical assistance 24 hours a day at www.epson.com/support. Here you can access troubleshooting information, download product documentation, and receive technical advice through e-mail.

Speak to a Support Representative

To use the Epson PrivateLine Support service, call (800) 637-7661and enter the PIN on the Epson PrivateLine Support card that came with your projector. This is the fastest way of speaking to a live representative, and it’s free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period.

You may also speak with a projector support specialist by dialing one of these numbers:

■U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday

■Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday

Days and hours of support are subject to change without notice. Toll or long distance charges may apply.

Before you call, please have the following information ready:

■Product name (PowerLite Home Cinema 6100 or 6500 UB)

■Product serial number (located on the bottom of the projector)

■Computer configuration, if you’re connected to a computer

■Description of the problem

Purchase Supplies and Accessories

You can purchase screens, carrying cases, or other accessories from an authorized Epson reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). To purchase online, visit www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).

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